[jaws-uk] Re: Bbc Iplayer
- From: "John Burling" <j.burling@xxxxxxxxxxxxx>
- To: <jaws-uk@xxxxxxxxxxxxx>
- Date: Sun, 21 Nov 2010 12:23:20 -0000
Hi Jane. Have you yourself seen this happen on the client's machine, or are
you just reporting what he has said?
Can you give me the url of the page he is having the problem with, and an
example of a specific link for which Enter and Space don't work?
Is his virtual PC cursor active?
Is he able to access non-iplayer links successfully?
Has he got Flash Player installed, and is JAWS configured not to ignore
Flash on web pages?
Sorry for all the questions, but I need as much information as you can
provide.
Thanks.
John
_____
From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On
Behalf Of jane.askew@xxxxxxxxxxxxxxx
Sent: 21 November 2010 11:52
To: jaws-uk@xxxxxxxxxxxxx
Subject: [jaws-uk] Re: Bbc Iplayer
Hi John
We are both using internet explorer with windows 7 and both using version 12
JAWS (i have the 40min demo version).
He can tab around the browser window and each control can be made active (it
turns orange), but neither the space or the enter key work to activate the
option.
Jane
_____
From: John Burling <j.burling@xxxxxxxxxxxxx>
To: jaws-uk@xxxxxxxxxxxxx
Sent: Sunday, 21 November, 2010 11:07:23
Subject: [jaws-uk] Re: Bbc Iplayer
Hi Jane. Are you and the client both using JAWS, or only the client? What
version(s)? Is the virtual PC cursor active?
What browser are you both using? What version(s)?
Thanks.
John
-----Original Message-----
From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On
Behalf Of Jane Askew
Sent: 21 November 2010 10:00
To: JAWS Forum
Subject: [jaws-uk] Bbc Iplayer
Hi
For some reason my clients keyboard strokes will not work through iplayer.
Space or enter is required to activate and play or pause a program. They
don't work. But everything works fine on my laptop.
We both have the laptop keyboard setup. I have gone through the settings and
cannot replicate what is happening on the clients machine.
Any ideas?
Cheers
Jane askew
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