Hi Jane. Are you and the client both using JAWS, or only the client? What version(s)? Is the virtual PC cursor active? What browser are you both using? What version(s)? Thanks. John -----Original Message----- From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Jane Askew Sent: 21 November 2010 10:00 To: JAWS Forum Subject: [jaws-uk] Bbc Iplayer Hi For some reason my clients keyboard strokes will not work through iplayer. Space or enter is required to activate and play or pause a program. They don't work. But everything works fine on my laptop. We both have the laptop keyboard setup. I have gone through the settings and cannot replicate what is happening on the clients machine. Any ideas? Cheers Jane askew Sent from my iPhone** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq