[jaws-uk] Re: BT Webmail

  • From: "Melanie Akpotu" <melaniemacneill@xxxxxxxxxxxxxx>
  • To: <jaws-uk@xxxxxxxxxxxxx>
  • Date: Thu, 6 Sep 2012 13:55:34 +0100

Ok, just signed into one of my BT accounts, but I forgot, mine is BT Yahoo 
and that might be different as there was no upgrade button, although it is a 
paid for account, not the free Yahoo.  The only thing it says if that is 
automatic page updates cause a problem with screen readers, you can turn 
them off.  There is also a link for "all new mail", which I left well alone. 
But as I say, this might not be the same website, so sorry I can't help.

-----Original Message----- 
From: Alex Stone
Sent: Thursday, September 06, 2012 10:06 AM
To: jaws-uk@xxxxxxxxxxxxx
Subject: [jaws-uk] Re: BT Webmail

Pete, I'm with bt, but I've never tried to use webmail so can't answer any 
of your questions.
Cheers
Alex

Alex Stone
Assistive Technology Support Engineer
Action for Blind People
53 Sandgate Street
London
SE15 1LE

Tel: 020 7635 4946 (direct line)
Tel: 020 7635 4800 (switchboard)
Office Fax: 020 7639 9927
Action for Blind People is an expert national organisation, ensuring blind 
and partially sighted people get practical support in all aspects of their 
lives.


-----Original Message-----
From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On 
Behalf Of Peter Hallam
Sent: 06 September 2012 09:43
To: jaws-uk@xxxxxxxxxxxxx
Subject: [jaws-uk] BT Webmail

Hi list,
I know that many people on this list are with BT, so my question is, do you 
use their webmail, is it the "new" version as opposed to classic, and if so, 
how do you manage to navigate within folders such as inbox and spam?

I still have my own accounts set to classic mail, but it seems that some 
people are now receiving an upgrade page when they log in to their mail 
page, and it doesn't have the option to use classic, only an upgrade button, 
and if they click that option they find that they are unable to navigate the 
folders, and there seems no way of returning to the classic version.

A friend who has this issue gave me her password and asked if I could sort 
it out, but I could see no way of returning to classic, I tried with JAWS 
and two other screen readers, and with both IE and Firefox, JAWS kept 
announcing that application mode was on, what is this mode, how does one 
turn it off, and would doing this help to read the folders?

Any help greatly appreciated.

Pete H.
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Action for Blind People is an expert national organisation, ensuring blind 
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