[jaws-uk] Re: BT Webmail

  • From: "frank thompson" <fthompson352@xxxxxxxxxxxxxx>
  • To: <jaws-uk@xxxxxxxxxxxxx>
  • Date: Thu, 6 Sep 2012 10:18:09 +0100

hello
the up grade will not work with other screen readers such as nvda, as far as 
i know it is not screen reader accessable., so far i have avoided going into 
my bt account.
frank

-----Original Message----- 
From: Peter Hallam
Sent: Thursday, September 06, 2012 9:43 AM
To: jaws-uk@xxxxxxxxxxxxx
Subject: [jaws-uk] BT Webmail

Hi list,
I know that many people on this list are with BT, so my question is, do you 
use their webmail, is it the "new" version as opposed to classic, and if so, 
how do you manage to navigate within folders such as inbox and spam?

I still have my own accounts set to classic mail, but it seems that some 
people are now receiving an upgrade page when they log in to their mail 
page, and it doesn't have the option to use classic, only an upgrade button, 
and if they click that option they find that they are unable to navigate the 
folders, and there seems no way of returning to the classic version.

A friend who has this issue gave me her password and asked if I could sort 
it out, but I could see no way of returning to classic, I tried with JAWS 
and two other screen readers, and with both IE and Firefox, JAWS kept 
announcing that application mode was on, what is this mode, how does one 
turn it off, and would doing this help to read the folders?

Any help greatly appreciated.

Pete H.
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