hello the up grade will not work with other screen readers such as nvda, as far as i know it is not screen reader accessable., so far i have avoided going into my bt account. frank -----Original Message----- From: Peter Hallam Sent: Thursday, September 06, 2012 9:43 AM To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] BT Webmail Hi list, I know that many people on this list are with BT, so my question is, do you use their webmail, is it the "new" version as opposed to classic, and if so, how do you manage to navigate within folders such as inbox and spam? I still have my own accounts set to classic mail, but it seems that some people are now receiving an upgrade page when they log in to their mail page, and it doesn't have the option to use classic, only an upgrade button, and if they click that option they find that they are unable to navigate the folders, and there seems no way of returning to the classic version. A friend who has this issue gave me her password and asked if I could sort it out, but I could see no way of returning to classic, I tried with JAWS and two other screen readers, and with both IE and Firefox, JAWS kept announcing that application mode was on, what is this mode, how does one turn it off, and would doing this help to read the folders? Any help greatly appreciated. Pete H. ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq