[jaws-uk] Re: BT Webmail
- From: "Alex Stone" <Alex.Stone@xxxxxxxxxxxxxxxxxxxxxxxxxxx>
- To: <jaws-uk@xxxxxxxxxxxxx>
- Date: Thu, 6 Sep 2012 10:06:12 +0100
Pete, I'm with bt, but I've never tried to use webmail so can't answer any of
your questions.
Cheers
Alex
Alex Stone
Assistive Technology Support Engineer
Action for Blind People
53 Sandgate Street
London
SE15 1LE
Tel: 020 7635 4946 (direct line)
Tel: 020 7635 4800 (switchboard)
Office Fax: 020 7639 9927
Action for Blind People is an expert national organisation, ensuring blind and
partially sighted people get practical support in all aspects of their
lives.
-----Original Message-----
From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On
Behalf Of Peter Hallam
Sent: 06 September 2012 09:43
To: jaws-uk@xxxxxxxxxxxxx
Subject: [jaws-uk] BT Webmail
Hi list,
I know that many people on this list are with BT, so my question is, do you use
their webmail, is it the "new" version as opposed to classic, and if so, how do
you manage to navigate within folders such as inbox and spam?
I still have my own accounts set to classic mail, but it seems that some people
are now receiving an upgrade page when they log in to their mail page, and it
doesn't have the option to use classic, only an upgrade button, and if they
click that option they find that they are unable to navigate the folders, and
there seems no way of returning to the classic version.
A friend who has this issue gave me her password and asked if I could sort it
out, but I could see no way of returning to classic, I tried with JAWS and two
other screen readers, and with both IE and Firefox, JAWS kept announcing that
application mode was on, what is this mode, how does one turn it off, and would
doing this help to read the folders?
Any help greatly appreciated.
Pete H.
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Action for Blind People is an expert national organisation, ensuring blind and
partially sighted people get practical support in all aspects of their lives.
In April 2009 Action for Blind People became part of RNIB Group, in an
innovative partnership combining regional service delivery across England. This
partnership enables both organisations to share skills and deliver services in
line with the UK Vision Strategy.
For more information phone us through the RNIB Helpline on 0303 123 9999 or
visit our fully accessible website.
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