Hi David, This question was discussed on access-uk this week, and I obtained the following statement from Mervyn Robertson at Sight and Sound. George. "Part of the authorisation process generates a digital fingerprint of the user's system (called a 'locking code'). This will not change unless a major system component is changed (motherboard, CPU, etc.). This should mean that reinstalls do not change the status of the number of times that the user has installed. It should be pointed out that the number of installs is nominally set at 3 (the old authorisation disk usually had an install count of 5). This is not a finite limit but intended to be a level beyond which 'might' mean that copy protection has been violated or the product has been stolen, shared with someone else, etc. We spend a lot of time discussing different scenarios with users who want to install on more than three machines and being flexible is part of the game. It should also be pointed out that replacement of the authorisation disk (because it was faulty or damaged) physically took around 10-14 days. Now the scheme is electronic, the user can request install count resets over the net or can give Sight & Sound a call (or the company that sold them JAWS, who can in turn get in touch with us) and we can get install counts reset. Much, much quicker than it ever was!" ________________________________ From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of David Quarmby Sent: 25 March 2005 16:11 To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] Authorisation Of Jaws I've a problemn with my Jaws authorisation. I've already been through the process nonce to authorise version 6 on my home computer. Then today, there was a problem with it where the computer would not boot up. For some reason, the master disk was not being recognised. My son had a look at it and replace a cable and everything is up and working again but now Jaws is requesting that I authorise my copy of Jaws again. From this discussions that have taken place on thie list, I now have 3 lives but if I go through the process all over again after already doing it, am I going to loose one of my authorisations again? regards David Quarmby quarmby@xxxxxxxxxxxx This Message has been scanned for viruses by McAfee Groupshield.