if it is outlook express, there is an option to stop Outlook Express allowing certain kinds of files in case they are viruses. From the inbox, (not in a message) go to tools menue with alt t and choose options. arrowing up is probably the quickest way. You will be in a multitab dialob box. Press control tab 7 times or until you get to the security tab. Press tab until you get to a check box called something like do not allow attachments that could be a virus. this box needs to be unchecked so press spacebar until it is unchecked. Press tab until you get to the OK button and press enter. Regards Graham ----- Original Message ----- From: "Diana" <ilovechocolate@xxxxxxxxxxxxxx> To: <jaws-uk@xxxxxxxxxxxxx> Sent: Tuesday, October 03, 2006 3:58 PM Subject: [jaws-uk] Re: Attachments. Are you sure they didn't forget to attach the document? The other way of accessing attachments if they are there is by pressing shift tab till it says attachments and then pressing enter to open it. If JAWS says subject, it means it's gone past where the attachment would be to the subject heading, so if it says that without saying attachments first when you shift tab, you'll know they did forget to send the document. Diana ----- Original Message ----- From: "Angela Purll" <angela.purll@xxxxxxxxxxxxxx> To: <jaws-uk@xxxxxxxxxxxxx> Sent: Tuesday, October 03, 2006 3:45 PM Subject: [jaws-uk] Attachments. Hi. I'm trying to save an attachment, sent to me via email, but the "save attachments" option in the file menu is apparently unavailable. How, please, can I access this important document? Thanks. Angela. ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq __________ NOD32 1.1788 (20061003) Information __________ This message was checked by NOD32 antivirus system. http://www.eset.com ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq