this chapChris Mullins sentme this as I dod notknow what to do with AVG and the baloon you are told to click all the time. I have stillnot done on thelaptop a full system scan I think it does it as it goes along.butnot sure. Dorothy. ----- Original Message ----- From: "Mullins, Chris" <Chris.Mullins@xxxxxxxxxxxxxxx> To: "'dorothy@xxxxxxxxxxxxxxxxxxxxxx'" <User@xxxxxxxxxxxxxxxxxxxxxx> Sent: Monday, December 05, 2005 10:42 AM Subject: AVG > Dorothy > There are three parts to AVG. The first is the Virus database which is > used to store details of the viruses that are around and needs regularly > updating with details of any new viruses. Its because this database is > not > up to date that you keep getting the balloon popping up on your lap top. > You need to get into the habit of updating this database regularly, which > will stop the balloon appearing. > > The second part to AVG is the actual scan of your disk drives. This > includes your main hard drive, floppy disk drive (if you have one) and > CD/DVD drives. It scans through all the files on these devices, useing > the > Virus database previously described, looking for the signatures of viruses > within each scanned file. If a virus is found, AVG can either heal or > quarantine the file, so it can no longer harm your system. > > The third part is the automatic scanning of incoming and outgoing Emails. > As you download Emails from your ISP's mail server, AVG will scan the > Email > and any attachments it has, again using the Virus database, to check there > are no viruses on them. Likewise, it does the same with Emails that you > are > sending out. > > To update your Virus database, do the following: > > 1. Ensure you have the internet connected. This can be to any site, just > so > long as the connection works. > > 2. On the Start Menu, go to 'Programs' or 'All Programs' , then 'AVG'. > You > should see a sub menu containing 3 items, one of which is 'AVG free > edition > for Windows' and you should open this application. > > > 3. Press F9 and if it asks you where to get the update files from, select > 'Internet'. This may only occur the first time you do this, it may go > directly to step 4. > > 4. A message will appear telling you that the latest update files are > available for download, click or press enter on the 'Update' button. This > will update your Virus database with the latest virus information. If > there > is no new virus information available, you will see a message to this > effect. > > 5. Once the 'Update successful', or the 'No files available' message is > displayed, click or press enter on the OK button. Note this window has a > coundown on it and will disappear automatically if you don't click the OK > button within 30 seconds or so. > > 6. You should now be back at the main AVG window. You can now either run > a > System scan or close the application. To run a full system scan press > F4. > This may take awhile, depending on the amount of data on your disk drives. > When complete, AVG will tell you if it has found any viruses and what it > has > done with them. Press alt + F4 to exit AVG. > > > Of course there is a lot more to AVG than this but what I have described > is > the minimum you should do to help keep your system virus free. I do this > once a week and have managed to keep on top of any viruses around. > > HTH > Chris > > This e-mail has come from Experian, winner of the UK's 'Business of the > Year' 2003 and 2005. > > ========================================================================== > Information in this e-mail and any attachments are confidential, and may > not be copied or used by anyone other than the addressee, nor disclosed to > any third party without our permission. There is no intention to create > any legally binding contract or other binding commitment through the use > of this electronic communication unless it is issued in accordance with > the Experian Limited standard terms and conditions of purchase or other > express written agreement between Experian Limited and the recipient > Experian Limited (registration number 653331) Registered office: Talbot > House, Talbot Street, Nottingham NG80 1TH > > Although Experian has taken reasonable steps to ensure that this > communication and any attachments are free from computer virus, you are > advised to take your own steps to ensure that they are actually virus > free. > > > ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq