[jaws-uk] Alva Satellite causing PC to crash at startup

  • From: "Norman Octon" <octon2002@xxxxxxxxxxx>
  • To: <jaws-uk@xxxxxxxxxxxxx>
  • Date: Mon, 11 Jun 2007 08:57:56 +0100

Hi Listers,

When I run my Alva Satellite with JAWS (v7 and 8) from USB, I get the 4-note 
startup tune and then it really crashes - apparently a blue screen of death.

It used to work most of the time; however, about one in four times the driver 
just didn't load up; the PC didn't crash though.  Having installed a USB Nebula 
TV card, the problem began; even though I uninstalled it, the problem did not 
go away.  Cleaning the registry has made no difference; nor has reinstalling 
JAWS.  I simply thought that my original driver-loading problem had got worse.

Recently, a colleague at work did the same thing, with the same result.  I am 
managing to run the Alva on the serial port, but I would still like to solve 
the problem of the USB.  Other things work ok on USB.

Has anyone had anything like this happen, and is there a known solution?  I 
even wondered if there was some setting could be put in the braille device 
startup instructions, for instance, changing "Auto" to something else; I tried 
using USB as a port, but that was not accepted.

Any comments appreciated.

Cheers,

Norman


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