Hi Phil/George and all, I'm getting more and more baffled. I've uninstalled the Adobe program and then put it back, but when I'm logged on, I can't open it. I just get the message, "Adobe has encountered a problem and has to close'. When my wife is logged on, there's no trouble at all. She could happily set all the controls that would make her non-existent assistive technology run perfectly. If she logs on in my name and closes Jaws, there is still the same problem. What could it be? Seemingly, it must be some setting, possibly something that one of the techies thought desirable to make Jaws run better. Any help will be gratefully received. Cheers Colin -----Original Message----- From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx]On Behalf Of Phil Medway Sent: 22 August 2005 13:30 To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] Re: Adobe Reader 7 Ok Colin, Irene and anyone else interested, In Acrobat reader 7 there is an accessibility setup assistant. It is on the help menu. When in Acrobat reader,: 1. alt+h then t to open the assistant. 2. You can use your cursor keys to select the check box you need to set screen reader accessibility options or screen magnifier or all accessibility options. 3. Tab once to land on a button called use recommended settings and skip the rest of the set up. 4. Press this button and that will make the necessary setting for you and end the setup. One of the recommended settings is to stop PDF files from being displayed in the browser. This is, I suspect, Irene's problem. HTH, Phil Medway. ----- Original Message ----- From: "Colin Baxter" <C.R.Baxter@xxxxxxxxxx> To: <jaws-uk@xxxxxxxxxxxxx> Sent: Monday, August 22, 2005 1:17 PM Subject: [jaws-uk] Re: Adobe Reader 7 Thanks Phil, I'll set my wife on to this one. She's more likely to tick all the right boxes than I am. Colin -----Original Message----- From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx]On Behalf Of Phil Medway Sent: 22 August 2005 11:26 To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] Re: Adobe Reader 7 Hi Irene, A lot of intranet sites use the basic version of Acrobat reader rather than the full version which is the one you need. The following link will provide you with a wealth of information on the creation of accessible PDF documents and a link to the download of the version of the reader which you require. http://www.adobe.com/enterprise/accessibility/main.html The download link on this page is at a level 4 heading. The download is a two stage process and you need to ensure that the combo boxes are set to the appropriate selections for your system. Also a couple of check boxes are ticked by default which you probably don't want. Namely Adobe photo album and, I think, Yahoo tool bar. If you need further information or help, please contact me directly or come back to the list. HTH, Phil Medway. ----- Original Message ----- From: "Cooper, Irene" <Irene.Cooper@xxxxxxxxxxxxxxxxxxxx> To: "Jaws-UK Group" <jaws-uk@xxxxxxxxxxxxx> Sent: Monday, August 22, 2005 10:28 AM Subject: [jaws-uk] Adobe Reader 7 Hi all Apologies to those of you who have already seen this mail on another list. I thought I'd try here as there has recently been some discussion on Adobe Reader. Hope someone can help. Having a problem reading some PDF documents from my employer's intranet site. If the document opens in the same window, it's OK but, if it tries to open in a new window, Adobe Reader seems to come up briefly, then close again. Colleagues using the same version of Adobe Reader are not having this problem so could it be something to do with the presence of a screen reader (Jaws in this case)? Look forward to hearing from you. Irene Irene Cooper Systems Support Officer North East Derbyshire District Council Tel: 01246 217101 E-mail: Irene.Cooper@xxxxxxxxxxxxxxxxxxxx Disclaimer This e-mail is confidential and intended solely for the use of the individual to whom it is addressed. Any views or opinions presented are solely those of the author and do not represent those of North East Derbyshire District Council. This email contains information intended for the addressee only. It may contain confidential or privileged information. If you have received it in error, please notify us immediately and delete the e-mail. Any dissemination, distribution, copyright or use of this communication without prior permission of the addressee is strictly prohibited. This e-mail message and any attached files have been scanned for the presence of computer viruses. 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