Kevin, is this on all pdf documents you try to read? If it's only one particular one, it's probably the fault of the moron who produced that document. -----Original Message----- From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Kevin Morris Sent: 22 October 2011 14:34 To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] ADOBE READER AND JAWS 11 Hi all, I'm using Jaws 11 on a Windows 7 Home Premium machine. I am experiencing the following problem after having downloaded Adobe Reader. Accessibility settings were checked the first time I used the product and I clicked to allow recommended settings. Now when I click on a document I hear "alert, document being processed". This is taking forever and however long I wait nothing appears to happen. Any help gratefully received. Many thanks, Kevin ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq