Hello George, You must think I am really dense!...Do I click on silver Light to get the down-load you recommend?... Many thanks, Shirley. ----- Original Message ----- From: George Bell To: jaws-uk@xxxxxxxxxxxxx Sent: Saturday, July 12, 2008 1:31 PM Subject: [jaws-uk] Re: A query the up-to-date Word. There are two things which can be done here. 1) He goes to "Save As" instead of Save, and selects "Word 95-2003 Document". 2) You go to http://tinyurl.com/y5w78r and download Microsoft's Compatibility Pack which will then let you open, edit and save Office 2007 files within earlier versions of Office. George. From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of shirley clow Sent: 12 July 2008 13:01 To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] A query the up-to-date Word. Hello everyone. Can anyone help me please!... I have received an attachment from a client that has been saved into word. It appears he is using the newest version of Microsoft, therefore, I am unable to open the attachment. I have been told he should be able to save his document into an older version of word, is that right. If so, how is that done!... I am using Microsoft Office 2003. Many thanks, Shirley. ------------------------------------------------------------------------------ No virus found in this incoming message. Checked by AVG. Version: 7.5.524 / Virus Database: 270.4.8/1547 - Release Date: 11/07/2008 18:05