Thanks, Shirley. ----- Original Message ----- From: alex thynne To: jaws-uk@xxxxxxxxxxxxx Sent: Saturday, July 12, 2008 9:49 PM Subject: [jaws-uk] Re: A query the up-to-date Word. Hi there is a feature called save as type,and you can save in all sorts of formats usually, including ritch text and plain text. Alex skype name: grytpype2006 windows live messenger name: alex.thynne@xxxxxxxxxxxxx -----Original Message----- From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx]On Behalf Of shirley clow Sent: 12 July 2008 13:01 To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] A query the up-to-date Word. Hello everyone. Can anyone help me please!... I have received an attachment from a client that has been saved into word. It appears he is using the newest version of Microsoft, therefore, I am unable to open the attachment. I have been told he should be able to save his document into an older version of word, is that right. If so, how is that done!... I am using Microsoft Office 2003. Many thanks, Shirley.