The manual says "Mail Format" Tab Page, "Compose in this Message Format" should be set to "Plain Text". You do not mention in your manual to also uncheck the checkbox that says "use Microsoft Office Outlook 2003 to edit e-mail messages" Also I wish the language tag was removed from your manual. It is very aggravating to have JFW change the speaking language when I'm trying to read the manual. -----Original Message----- From: j-say-bounce@xxxxxxxxxxxxx [mailto:j-say-bounce@xxxxxxxxxxxxx] On Behalf Of Brian Hartgen Sent: Wednesday, October 18, 2006 1:20 AM To: j-say@xxxxxxxxxxxxx Subject: [j-say list] Re: my experience with J-say version 4 Hi But in the J-Say manual, under chapter 4, under the heading of configuration changes which should be made to Microsoft Outlook, we tell you to set Outlook to compose messages in plain text. I say this not to be pedantic, but rather to suggest that the computer should not only conform to the recommended specifications for operating (processor, RAM, etc.), but also that the operating system and associated applications should be configured in line with whatever is set out in the manual within that chapter. One of the purposes of the list of course is so that we can be notified of any problems which may occur within J-Say, and we will very gladly take them forward for the next version of the product. Indeed it is only when people start using a product on ifferent machines that the bugs start to emerge, and that is apparent with almost all software products, both mainstream and specialist. We do not mind hearing about them. That is also why we have a beta testing group who did a fantastic job in helping us this time around and will I hope do so again in the future. However, if bugs are going to be reported please stay within the parameters of what we expect from the computer, the operating system and the applications. Enjoy the product and thank you for the feedback! -----Original Message----- From: j-say-bounce@xxxxxxxxxxxxx [mailto:j-say-bounce@xxxxxxxxxxxxx] On Behalf Of Chris Jenkins Sent: 18 October 2006 01:38 To: j-say@xxxxxxxxxxxxx Subject: [j-say list] Re: my experience with J-say version 4 You are told that you are in the body of an e-mail message and less you use Word as your e-mail editor. To reproduce the problem follow the following steps. 1 open Microsoft Office Outlook 2 go into options and make sure the checkbox that says "use Word 2003 as my e-mail editor" is checked. I hope this helps to solve the problem. Chris. -----Original Message----- From: j-say-bounce@xxxxxxxxxxxxx [mailto:j-say-bounce@xxxxxxxxxxxxx] On Behalf Of Pranav Lal Sent: Tuesday, October 17, 2006 8:26 PM To: j-say@xxxxxxxxxxxxx Subject: [j-say list] Re: my experience with J-say version 4 Hi Chris, <snip Also the where am I command still does not work correctly when I am composing an e-mail message in Microsoft Office Outlook 2003. PL] what do you want the command to say? At the moment, while composing a reply, when I execute the where am I command, I am told that I'm in the body field of a message. Pranav __________ NOD32 1.1808 (20061017) Information __________ This message was checked by NOD32 antivirus system. http://www.eset.com