Dear Brian, thank you so much for this. Now, my Microsoft Outlook 2003 works perfectly. Regards,Hema. -----Original Message----- From: j-say-bounce@xxxxxxxxxxxxx [mailto:j-say-bounce@xxxxxxxxxxxxx] On Behalf Of Brian Hartgen Sent: 21 October 2006 13:10 To: j-say@xxxxxxxxxxxxx Subject: [j-say list] Re: Microsoft Outlook configuration Go to the view menu, select arrange by, then select date. From the view menu, Ensure that the reading pane is set to off. From the view menu, Ensure auto preview is off. -----Original Message----- From: j-say-bounce@xxxxxxxxxxxxx [mailto:j-say-bounce@xxxxxxxxxxxxx] On Behalf Of H. Karah Sent: 21 October 2006 13:07 To: j-say@xxxxxxxxxxxxx Subject: [j-say list] Re: Microsoft Outlook configuration Dear Brian, When I try to scroll down using down Arrow, I don't hear anything. When I use Control plus 1 key combination, Iam able to hear Jaws informing the message headers and yet they are only about attachment details and how much KB they contain and the like. Thanks so much for a quick reply. Hema.