Hello David, It sounds like J-Say settings didn't get installed correctly or got corrupted somehow, there may also be corruption in your JAWS settings. Dragon is clearly working because you can dictate text into documents. Here is what I recommend: First take a repair of JAWS by running the JAWS installer and selecting the "Modify or Repair" option in the installation wizard. Restart your machine. Next take a repair of J-Say by running the J-Say installer and selecting the "Modify or Repair" option in the installation wizard. Restart your machine. Additionally please check your Dragon Options settings. J-Say will give you feedback as how to set them correctly if they aren't. I think that should get you going. Let us know how to goes. Pace Arko, J-Ware Product Specialist, Webmaster, Next Generation Technologies, Inc. 20006 Cedar Valley Rd - Suite 101 Lynnwood, WA 98036-6334 Tel: 425.744.1100, extension 17 (The best time to reach me live is between 8:30AM and 12:30PM Pacific Time.) Fax: 425.778.5547 www.ngtvoice.com -----Original Message----- From: j-say-bounce@xxxxxxxxxxxxx [mailto:j-say-bounce@xxxxxxxxxxxxx] On Behalf Of David Lepofsky Sent: Thursday, September 25, 2008 8:43 AM To: j-say@xxxxxxxxxxxxx Subject: [j-say list] Major JSay 6 problems Belatedly just installed JSay 6. various standard JSay commands are not working. If i just dictate, it will actually transcribe my dictations. however, commands like "listen to me" and "check microphone" get no response at all. if i say "check echo", it response with "unknown script called to what echo". i repeated the command several times very clearly. it had worked in JSay 5 with no problem. Same response when i say echo on command echo on. I cannot get it to verbally echo my dictation. also, all the settings under tools/options are correct. yet the hotkey for turning on and off the microphone are not working or set at all, even though JSay says everything is set right. i can only turn on and off the mike by doing control shift f-12 and then using the turn microphone on and off command from the keyboard. this is bizarre. any suggestions?