[iyonix-support] Re: Problem installing Firefox-2-r2

  • From: Paul Vigay <lists-nospam@xxxxxxxxx>
  • To: iyonix-support@xxxxxxxxxxxxx
  • Date: Mon, 05 Mar 2007 09:15:58 +0000 (GMT)

In article <b3448abe4e.peter@xxxxxxxxxx>,
   Peter Naulls <peter@xxxxxxxxxx> wrote:

> I would hope you've read the help which asks you to _not_ send such
> reports.  There really isn't much I can do with 100 emails from people
> telling me that they cannot start it, and reporting the same issue. It's
> unlikely you could tell me anything I didn't know, unless I've
> specifically asked for some information from an individual.

Hence my quick introductory article on RISCOS.org (to which I welcome any
comments as to accuracy etc).

I'd rather write some quick notes to help people overcome some initial
hurdles so that they can at least get Firefox up and running. That way
they'll see what it looks like instead of thinking, "Oh that's far too
complex to install and it doesn't work properly anyway", which is more
likely to turn newcomers away.

Sure it's not ideal, but it's a first step to getting people involved who
otherwise may be put off by the task appearing too daunting.

We need documentation for both ends of the knowledge spectrum. It's all
well and good having documentation on how to compile things, but some
people also like instructions on how to get things out of the box in the
first place.

I like to think that some of my tutorial articles help those who don't
necessarily have the skills, time or inclination with jumping in at the
higher end of programming and compiling additional utilities etc.

And, like I've always said, comments are always welcome.

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