[isapros] Re: Weird KCD-ness with Exchange 2007/OCS 2007

  • From: Jim Harrison <Jim@xxxxxxxxxxxx>
  • To: "isapros@xxxxxxxxxxxxx" <isapros@xxxxxxxxxxxxx>
  • Date: Mon, 12 May 2008 16:15:11 -0700

Since the delegation is KCD, the OCS server must use Windows Integrated auth; 
is this configured?
What do you find in the OCS logs?
Do the OCS and ISA reside in the same domain?

Jim

-----Original Message-----
From: isapros-bounce@xxxxxxxxxxxxx [mailto:isapros-bounce@xxxxxxxxxxxxx] On 
Behalf Of Jason Jones
Sent: Monday, May 12, 2008 3:39 PM
To: isapros@xxxxxxxxxxxxx
Subject: [isapros] Weird KCD-ness with Exchange 2007/OCS 2007

Hi,

As per normal, I am a little stuck with a weird problem of reasonable 
complexity and wondering if anyone can help...

We have Exchange 2007 published via ISA Server 2006, using a dedicated Windows 
Integrated listener which in turn uses KCD to provide a seamless authentication 
experience for Outlook Anywhere users in the field on domain member laptops 
(using cached credentials). Exchange autodiscovery is fully configured and all 
aspects of Outlook work (OOF, OAB etc.) are working just fine. Outlook 
Autodiscovery tests make all the right noises too...

So, we recently deployed OCS 2007 which now uses the autodiscovery services of 
Exchange 2007 to find the Exchange 2007 web services (EWS) - this negates the 
need to run Outlook on the desktop but still have OCS/Exchange 
integration...here's the rub, although Outlook 2007 is totally happy and 
provides a seamless login, the Office Communicator client doesn't and just 
provides a password prompt which cannot be satisfied with any credential 
combination...

As part of the testing, I disabled ISA pre-auth and allowed a connection direct 
to the back end using "no delegation, client may authenticate with backed" etc. 
AND THIS WORKS, so the problem must lie with authentication between the OCS 
client and ISA or somehow with KCD...

The ISA logs show both Exchange/OCS client using the same ISA rule for 
autodiscovery and both logs show the correct 'domain\user' value...all OCS 
communications are SSL forced, so this makes netmon/wireshark stuff hard to 
do...

At first I was guessing it most be an OCS client problem/bug, but disabling ISA 
pre-auth gets things working, so now I am not so sure :-(

Ideas on troubleshooting or any pointers???

Cheers all...

JJ



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