[isapros] ISA 2006 strange rule behavior and ISAInfo won't run

  • From: Amy Babinchak <amy@xxxxxxxxxxxxxxxxxxxxxxxxxx>
  • To: "isapros@xxxxxxxxxxxxx" <isapros@xxxxxxxxxxxxx>
  • Date: Tue, 14 Apr 2009 11:16:42 -0400

I'm troubleshooting an ISA 2006 server that we deployed about 2 months ago. We 
recently discovered that only the administrator account that we created, not 
the 500 account, is the only account that can access OWA externally.

Three other items of strange behavior:

1.       ISAInfo will not finish. It hangs at 50%. Other parts of ISA BPA do 
run. It can also not be cancelled. Have to kill the app.

2.       I'm getting Information items in the BPA results that DNS doesn't have 
localhost access. DNS server (for caching only) is running on this box. There 
are two DNS access rules. One from a specific internal server to localhost and 
another from localhost to External.

3.       When I use remote desktop to get to the server I'm in instantly. When 
anyone else does it take about 6 minutes before they are in. It hangs around on 
Applying Personal settings. This is true even when using the same username but 
from different external IP's. If I move my laptop to another public IP, then it 
also take me 6 minutes to remote in. Currently the RDP rule is not limited to 
specific IP's.

There are no significant alerts. Nothing important in the event logs.

Stumped and thinking that we might just reload. Any thoughts?


Amy Babinchak

Harbor Computer Services | 248-850-8616 | Mobile 248-890-1794

NEW Mailing Address:   Harbor Computer Service
29488 Woodward Ave. # 450
Royal Oak, MI 48073

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  • » [isapros] ISA 2006 strange rule behavior and ISAInfo won't run - Amy Babinchak