Hi nehad, 1. Install the Firewall client 2. Create Protocol Rules to allow the protocols you require 3. Do NOT force authentication at the Outgoing Web Requests listener 4. Disable the HTTP Redirector HTH, Tom Thomas W Shinder www.isaserver.org/shinder ISA Server and Beyond: http://tinyurl.com/1jq1 Configuring ISA Server: http://tinyurl.com/1llp -----Original Message----- From: nehad [mailto:nehadpro@xxxxxxxxxxx] Sent: Wednesday, April 02, 2003 6:09 AM To: [ISAserver.org Discussion List] Subject: [isalist] Re: realplayer cann't connect to internet through ISA http://www.ISAserver.org dear tom the log file show the source and destination and protocole and under the filter rules i see "blocked" msg for all requests so what is the detail steps to allow real player to connect to internet and view videos "what i need to do? " am i need to creat protocol definitions or what? thank u very much Free Trial Software: Monitor & Manage Web Use with SurfControl Web Filter for MS ISA Server http://www.surfcontrol.com/go/zisadl1