RE: possible fix ISAserver.org - Review of SurfControl Web Filter 5.0 for ISA Server 2004

  • From: "Ara" <ara@xxxxxxxxxxxxx>
  • To: "[ISAserver.org Discussion List]" <isalist@xxxxxxxxxxxxx>
  • Date: Thu, 24 Mar 2005 07:29:21 -0800

Hello Dan,
So you say on internal network tab, only the enable firewall client for this 
network and use a proxy server has to be set? In that case do I have to also 
use group policy for proxy settings on IE? I assume not
Thank you

________________________________

From: Ball, Dan [mailto:DBall@xxxxxxxxxxx]
Sent: Thu 3/24/2005 6:25 AM
To: [ISAserver.org Discussion List]
Subject: [isalist] RE: possible fix RE: ISAserver.org - Review of SurfControl 
Web Filter 5.0 for ISA Server 2004


http://www.ISAserver.org


When I was on the phone with them last week, they were still in the mindset 
that SurfControl would NOT work with the FWC installed.  I was calling because 
one of our subnets was passing through unfiltered (even with IE) while the 
others were working just fine, and they both had the same settings (same 
scenario you described).  They kept going over and over how I had to uninstall 
or disable FWC to get traffic filtered.  It was a concept he couldn't grasp, 
hundreds of workstations WOULD work with the settings, while others would not.  
So, it wasn't easy, but I managed to control my temper at his attitude and kept 
him on the phone testing various scenarios.  

 

Eventually, I stumbled upon the settings where if I disabled the "Automatically 
detect settings' and "Use automatic configuration script" settings, IE would 
start using the proxy again (Like you had described).  And, since these 
settings were passed to IE from the FWC, which in turn gets them from the ISA 
server, I just had to make those changes in the Network Properties to get them 
passed out to all the workstations.  The difference between my network settings 
and the one you described is that I didn't clear everything, I only cleared the 
"Automatically detect settings' and "Use automatic configuration script" 
settings.  I have to have the others in place or the computers cannot find the 
right proxy port.  

 

As I was describing what I found, I could hear him typing away, copying down 
everything I did.  So, that is probably where they got the information to pass 
to you... How ironic...

 

As for passing the settings out via firewall client or policy settings, I ran 
into a dilemma with that.  Since each sub-net needs to have different proxy 
settings, I could not put them in the Default Domain GPO.  I then considered 
putting them in a lower-level user GPO, but that would not allow users to log 
into different sub-nets.  So, I put them into the FWC settings, and thus they 
get set by the ISA server when they connect.  One other option I heard later 
was a site-level GPO, which might do the trick with one exception; if the user 
takes the computer home or on a business trip, they have to manually go in and 
disable the proxy settings to get it working.  This poses a problem because we 
had locked down that tab to keep people from disabling the proxy settings and 
therefore by-passing the filtering.

 

I have a reference in my MS Official Course book about how to disable SecureNAT 
(which would solve a LOT of our problems), but I haven't had time to experiment 
with it much yet.

 

________________________________

From: Ara [mailto:ara@xxxxxxxxxxxxx] 
Sent: Thursday, March 24, 2005 00:29
To: [ISAserver.org Discussion List]
Subject: possible fix RE: ISAserver.org - Review of SurfControl Web Filter 5.0 
for ISA Server 2004

 

 

I think I have found a workaround for this. Today I got a call from surf 
control regarding the issue and fire fox clients by passing the filter. 
Accidentally I removed the proxy settings and set the internet explorer to use 
automatic detect settings. Guess what, even IE was bypassing the filter. What a 
nightmare. So I thought the case would be this control software's are not able 
to filter any direct access to internet, basically if the browser is not set to 
isa and port 8080, they won't be seen by filter and of course by pass the 
filter. On the other hand I needed my firewall client to be on as I wanted to 
do some application policies based on users. So we came up with this idea that 
set the browser setting using group policy to go through isa and port 8080.

Also going to networks, right click on internal and hit properties. Go to 
firewall client tab and get rid everything except the enable firewall client 
for this network. In this case users can still use applications based on 
firewall client and also any direct access or automatic with any browser 
including fire fox and IE will get a big deny from ISA. This will force them 
either go through proxy and get caught or do nothing. 

I also appreciate any help or comment on this method. Also if there is anyway 
to force a direct connection to go through proxy and get filtered

Hope this helps

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