"I did re-image the server on another machine" - not supported for ISA. You might be successful; you might not. Either way, any problems you encounter will be laughed away by PSS. Jim From: isalist-bounce@xxxxxxxxxxxxx [mailto:isalist-bounce@xxxxxxxxxxxxx] On Behalf Of Ara Avvali Sent: Thursday, January 11, 2007 11:10 AM To: undisclosed-recipients Subject: [isalist] my experience with surf control 5.5 Ok So I just want to share the story. I did re-image the server on another machine and logged in to it. Then I did an in-place upgrade from 5.1 to 5.5. It went smoothly telling me that it is going to upgrade rules and settings. Rebooted the server and registered filter for ISA was upgraded to 5.5. So I let it run for couple hours and checked on event logs and service status and everything was cool. Then I went ahead and did it on live server. This time damn thing gave me the error which is attached during installation. Then it was installed and rebooted. Upon reboot web filter service did not start automatically and I had to it manually but everything seems to be working fine and no nasty event so far. If I remember it correctly this error is related to the fact that SF can not stop the firewall service on its own so you should stop it manually before attempting the upgrade. I will post again for those who are interested. Just have to figure it out why the web filter service does not start automatically L All mail to and from this domain is GFI-scanned.