RE: iTunes
- From: "Andrew English" <andrew@xxxxxxxxxxxxxxxxxxxxxx>
- To: "[ISAserver.org Discussion List]" <isalist@xxxxxxxxxxxxx>
- Date: Mon, 13 Dec 2004 11:44:11 -0500
Rob,
Have you thought about calling Apple USA or Canada; depending on where
you are located and asking them? iTunes is their baby I am sure a
high-level tech could tell you what ports it uses.
Regards,
Andrew
________________________________
From: Rob Moore [mailto:RMoore@xxxxxxxx]
Sent: Monday, December 13, 2004 11:33 AM
To: [ISAserver.org Discussion List]
Subject: [isalist] RE: iTunes
http://www.ISAserver.org
I tried logging and found where his connection attempts are, indeed,
failing. It seems that ISA 2004 doesn't like the way the iTunes stuff is
encoded, so the HTTP Security Filter is denying the connection. Anyway
around this short of disabling the filter (which I don't want to do)?
As for extensions, I thought of that, too. But he's not getting that
far--he can't even connect to the Music Store just to browse.
Rob
________________________________
From: Ara [mailto:ara@xxxxxxxxxx]
Sent: Monday, December 13, 2004 10:31 AM
To: [ISAserver.org Discussion List]
Subject: [isalist] RE: iTunes
http://www.ISAserver.org
Hello
I am not as experienced as others, but
* Go to monitoring tab, then logging and create a filter to
monitor access from machine that is using ipod to see what domain,
protocol and port number it uses
* One thing popped in my mind is the file extension that apple
uses. I had an issue playing radio with pls extension and then I found
that I have to manually add it to audio category
Hope this helps
________________________________
From: Rob Moore [mailto:RMoore@xxxxxxxx]
Sent: December 13, 2004 10:08 AM
To: [ISAserver.org Discussion List]
Subject: [isalist] iTunes
http://www.ISAserver.org
Does anyone have any experience allowing traffic to the Apple iTunes
Music Store, through ISA2004? I have a user who needs to download some
work-related stuff from there. When he tries to connect to the store he
gets an error:
---------------
iTunes could not connect to the Music Store. An unknown error occurred
(502).
Please make sure your network connection is active and try again.
---------------
He tells me that the Apple web site says:
Make sure your proxy allows access to these domain names:
phobos.apple.com, phobos.apple.com.edgesuite.net, and passes TCP port
443 (SSL) along with, of course, HTTP port 80.
I have policies that allow 443 and 80 traffic to pass, so there's
nothing obviously wrong. Anybody have experience with this?
Thanks,
Rob
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