Sent them the ISA backup and then he TS'd into the server. (I offered to run Jim's ISA Info script, but he declined.) I received a response today that he sees where there is a problem and they are working on the solution. John Tolmachoff Engineer/Consultant/Owner eServices For You > -----Original Message----- > From: Steve Moffat [mailto:steve@xxxxxxxxxx] > Sent: Tuesday, November 30, 2004 12:31 PM > To: [ISAserver.org Discussion List] > Subject: [isalist] RE: Windows Update and XP SP2 > > http://www.ISAserver.org > > Normally, when they are stuck, they will ignore you, I had dealings with > them in my last job but one, and ISA 2000 > > Steve > > -----Original Message----- > From: John Tolmachoff (Lists) [mailto:johnlist@xxxxxxxxxxxxxxxxxxx] > Sent: Tuesday, November 30, 2004 4:26 PM > To: ISA Mailing List > Subject: [isalist] RE: Windows Update and XP SP2 > > http://www.ISAserver.org > > Interesting to note, and I am saying so here publicly for a reason, that > Burstek has yet to contact me on this issue, even though I have filled > out their on-line form twice and sent 2 e-mails. > > John Tolmachoff > Engineer/Consultant/Owner > eServices For You > > > > -----Original Message----- > > From: Jim Harrison [mailto:Jim@xxxxxxxxxxxx] > > Sent: Saturday, November 27, 2004 8:38 AM > > To: [ISAserver.org Discussion List] > > Subject: [isalist] RE: Windows Update and XP SP2 > > > > http://www.ISAserver.org > > > > I can't get into the details (obviously)... > > Suffice to say that they're aware of the issue. > > > > Jim Harrison > > MCP(NT4, W2K), A+, Network+, PCG > > http://isaserver.org/Jim_Harrison/ > > http://isatools.org > > Read the help / books / articles! > > > > > > > > -----Original Message----- > > From: John Tolmachoff (Lists) [mailto:johnlist@xxxxxxxxxxxxxxxxxxx] > > Sent: Friday, November 26, 2004 3:58 PM > > To: [ISAserver.org Discussion List] > > Subject: [isalist] RE: Windows Update and XP SP2 > > > > http://www.ISAserver.org > > > > Does this means which of the following: > > > > They don't want to do anything! > > They can't do anything! > > They do not know what it is that needs to be done! > > It is not a problem, it is a feature! > > What problem? No problem. Everything is as expected. > > > > John Tolmachoff > > Engineer/Consultant/Owner > > eServices For You > > > > > > > -----Original Message----- > > > From: Jim Harrison [mailto:Jim@xxxxxxxxxxxx] > > > Sent: Friday, November 26, 2004 3:40 PM > > > To: [ISAserver.org Discussion List] > > > Subject: [isalist] RE: Windows Update and XP SP2 > > > > > > http://www.ISAserver.org > > > > > > Correct, but up to now, the WU team isn't producing anything but > > noise. > > > > > > > > > Jim Harrison > > > MCP(NT4, W2K), A+, Network+, PCG > > > http://isaserver.org/Jim_Harrison/ > > > http://isatools.org > > > Read the help / books / articles! > > > > > > > > > > > > -----Original Message----- > > > From: John Tolmachoff (Lists) [mailto:johnlist@xxxxxxxxxxxxxxxxxxx] > > > Sent: Friday, November 26, 2004 12:39 PM > > > To: [ISAserver.org Discussion List] > > > Subject: [isalist] RE: Windows Update and XP SP2 > > > > > > http://www.ISAserver.org > > > > > > You know, the correct fix is for MS to change the behavior of the > > > windowsupdate connection to the logged on user, not something else. > > > > > > John Tolmachoff > > > Engineer/Consultant/Owner > > > eServices For You > > > > > > > > > > -----Original Message----- > > > > From: John Tolmachoff (Lists) > > > > [mailto:johnlist@xxxxxxxxxxxxxxxxxxx] > > > > Sent: Friday, November 26, 2004 9:22 AM > > > > To: [ISAserver.org Discussion List] > > > > Cc: 'Support' > > > > Subject: [isalist] RE: Windows Update and XP SP2 > > > > > > > > http://www.ISAserver.org > > > > > > > > It appears to a problem with the user that Burstek is seeing. Here > > is > > > the > > > > block line from the Burstek log: > > > > > > > > 2004.11.24;09.55.09;NT AUTHORITY\ANONYMOUS > > > > LOGON;v5.windowsupdate.microsoft.com:443 > > > > > > > > So it is seeing the user as > > > > "NT AUTHORITY\ANONYMOUS LOGON" > > > > > > > > It is not seeing that as "anonymous" or "unauthenticated". > > > > > > > > I created an access policy allow unauthenticated access, but does > > not > > > work. > > > > I created an IP set of the entire LAN subnet, but still does not > > work. > > > > > > > > I keep seeing the same line in the log. > > > > > > > > In ISA, the rules I have set up are allowing it to connect, so the > > > problem > > > > is with Burstek: > > > > > > > > 192.168.100.53 anonymous Microsoft WU Client/2.0 N > > > 2004-11-24 > > > > 17:55:09 w3proxy SRV6 - v5.windowsupdate.microsoft.com > > > - > > > > 443 - 179 2774 SSL-tunnel TCP CONNECT > - > > > - > > > > - 407 - - - > > > > 192.168.100.53 anonymous Microsoft WU Client/2.0 N > > > 2004-11-24 > > > > 17:55:09 w3proxy SRV6 - v5.windowsupdate.microsoft.com > > > - > > > > 443 - 287 552 SSL-tunnel TCP CONNECT > - > > > - > > > > - 407 - - - > > > > > > > > I have submitted the problem to Burstek Wednesday morning, but > > > > they > > > have > > > not > > > > gotten back to me yet. I also tried to call there about 10:30 AM > > > Wednesday, > > > > but hung up after being on hold with no response after about 25 > > > minutes. > > > > > > > > John Tolmachoff > > > > Engineer/Consultant/Owner > > > > eServices For You > > > > > > > > > > > > > -----Original Message----- > > > > > From: John Tolmachoff (Lists) > > [mailto:johnlist@xxxxxxxxxxxxxxxxxxx] > > > > > Sent: Monday, November 22, 2004 4:10 PM > > > > > To: [ISAserver.org Discussion List] > > > > > Subject: [isalist] RE: Windows Update and XP SP2 > > > > > > > > > > http://www.ISAserver.org > > > > > > > > > > I will be on site at the client tomorrow to test. > > > > > > > > > > John Tolmachoff > > > > > Engineer/Consultant/Owner > > > > > eServices For You > > > > > > > > > > > > > > > > -----Original Message----- > > > > > > From: Jim Harrison [mailto:Jim@xxxxxxxxxxxx] > > > > > > Sent: Monday, November 22, 2004 1:32 PM > > > > > > To: [ISAserver.org Discussion List] > > > > > > Subject: [isalist] RE: Windows Update and XP SP2 > > > > > > > > > > > > http://www.ISAserver.org > > > > > > > > > > > > I you want to detail the settings you create to make this > > > > > > work, > > > maybe > > > we > > > > > > can get Busrtek to KB it and we can cross-link the ISA and > > Burstek > > > KBs. > > > > > > > > > > > > > > > > > > Jim Harrison > > > > > > MCP(NT4, W2K), A+, Network+, PCG > > > > > > http://isaserver.org/Jim_Harrison/ > > > > > > http://isatools.org > > > > > > Read the help / books / articles! > > > > > > > > > > > > > > > > > > -----Original Message----- > > > > > > From: John Tolmachoff (Lists) > > > [mailto:johnlist@xxxxxxxxxxxxxxxxxxx] > > > > > > Sent: Monday, November 22, 2004 11:04 AM > > > > > > To: [ISAserver.org Discussion List] > > > > > > Subject: [isalist] RE: Windows Update and XP SP2 > > > > > > > > > > > > http://www.ISAserver.org > > > > > > > > > > > > DUH! > > > > > > > > > > > > Yes, that client has Burstek. > > > > > > > > > > > > I will create a access policy in Burstek for those sites for > > > > > > unauthenticated and see what happens. > > > > > > > > > > > > John Tolmachoff > > > > > > Engineer/Consultant/Owner > > > > > > eServices For You > > > > > > > > > > > > > > > > > > > -----Original Message----- > > > > > > > From: Jim Harrison [mailto:Jim@xxxxxxxxxxxx] > > > > > > > Sent: Monday, November 22, 2004 10:52 AM > > > > > > > To: [ISAserver.org Discussion List] > > > > > > > Subject: [isalist] RE: Windows Update and XP SP2 > > > > > > > > > > > > > > http://www.ISAserver.org > > > > > > > > > > > > > > Do you use ANY web proxy plug-ins? > > > > > > > I know for a fact that Web Sense and Surf Control prevent > > > > > > > this > > > from > > > > > > > working because the require the use of "ask > unauthenticated.." > > > > > > > > > > > > > > > > > > > > > Jim Harrison > > > > > > > MCP(NT4, W2K), A+, Network+, PCG > > > > > > > http://isaserver.org/Jim_Harrison/ > > > > > > > http://isatools.org > > > > > > > Read the help / books / articles! > > > > > > > > > > > > > > > > > > > > > -----Original Message----- > > > > > > > From: John Tolmachoff (Lists) > > > [mailto:johnlist@xxxxxxxxxxxxxxxxxxx] > > > > > > > Sent: Monday, November 22, 2004 9:57 AM > > > > > > > To: [ISAserver.org Discussion List] > > > > > > > Subject: [isalist] Windows Update and XP SP2 > > > > > > > > > > > > > > http://www.ISAserver.org > > > > > > > > > > > > > > I am rolling out new workstations at a client using ISA > 2000. > > > > > > > > > > > > > > I have tried the workarounds in > > > > > > http://support.microsoft.com/?id=885819 > > > > > > > but > > > > > > > still can not access. > > > > > > > > > > > > > > Any one have any new information? > > > > > > > > > > > > > > John Tolmachoff > > > > > > > Engineer/Consultant/Owner > > > > > > > eServices For You > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > ------------------------------------------------------ > > > > > > > List Archives: > > > http://www.webelists.com/cgi/lyris.pl?enter=isalist > > > > > > > ISA Server Newsletter: > > > http://www.isaserver.org/pages/newsletter.asp > > > > > > > ISA Server FAQ: > > > http://www.isaserver.org/pages/larticle.asp?type=FAQ > > > > > > > ------------------------------------------------------ > > > > > > > Other Internet Software Marketing Sites: > > > > > > > World of Windows Networking: > > > > > > > http://www.windowsnetworking.com Leading Network Software > > > > > > > Directory: http://www.serverfiles.com > > > > > > > No.1 Exchange Server Resource Site: > > > > > > > http://www.msexchange.org Windows Security Resource Site: > > > > > > > http://www.windowsecurity.com/ Network Security Library: > > > > > > > http://www.secinf.net/ Windows 2000/NT Fax Solutions: > > > > > > > http://www.ntfaxfaq.com > > > > > > > ------------------------------------------------------ > > > > > > > You are currently subscribed to this ISAserver.org > > > > > > > Discussion > > > List > > > as: > > > > > > > jim@xxxxxxxxxxxx > > > > > > > To unsubscribe visit > > > > > > http://www.webelists.com/cgi/lyris.pl?enter=isalist > > > > > > > Report abuse to listadmin@xxxxxxxxxxxxx > > > > > > > > > > > > > > All mail to and from this domain is GFI-scanned. > > > > > > > > > > > > > > > > > > > > > ------------------------------------------------------ > > > > > > > List Archives: > > > http://www.webelists.com/cgi/lyris.pl?enter=isalist > > > > > > > ISA Server Newsletter: > > > http://www.isaserver.org/pages/newsletter.asp > > > > > > > ISA Server FAQ: > > > http://www.isaserver.org/pages/larticle.asp?type=FAQ > > > > > > > ------------------------------------------------------ > > > > > > > Other Internet Software Marketing Sites: > > > > > > > World of Windows Networking: > > > > > > > http://www.windowsnetworking.com Leading Network Software > > > > > > > Directory: http://www.serverfiles.com > > > > > > > No.1 Exchange Server Resource Site: > > > > > > > http://www.msexchange.org Windows Security Resource Site: > > > > > > > http://www.windowsecurity.com/ Network Security Library: > > > > > > > http://www.secinf.net/ Windows 2000/NT Fax Solutions: > > > > > > > http://www.ntfaxfaq.com > > > > > > > ------------------------------------------------------ > > > > > > > You are currently subscribed to this ISAserver.org > > > > > > > Discussion > > > List > > > as: > > > > > > > johnlist@xxxxxxxxxxxxxxxxxxx To unsubscribe visit > > > > > > http://www.webelists.com/cgi/lyris.pl?enter=isalist > > > > > > > Report abuse to listadmin@xxxxxxxxxxxxx > > > > > > > > > > > > > > > > > > ------------------------------------------------------ > > > > > > List Archives: > > http://www.webelists.com/cgi/lyris.pl?enter=isalist > > > > > > ISA Server Newsletter: > > > http://www.isaserver.org/pages/newsletter.asp > > > > > > ISA Server FAQ: > > > http://www.isaserver.org/pages/larticle.asp?type=FAQ > > > > > > ------------------------------------------------------ > > > > > > Other Internet Software Marketing Sites: > > > > > > World of Windows Networking: http://www.windowsnetworking.com > > > > > > Leading Network Software Directory: http://www.serverfiles.com > > > > > > No.1 Exchange Server Resource Site: http://www.msexchange.org > > > > > > Windows Security Resource Site: http://www.windowsecurity.com/ > > > > > > > Network Security Library: http://www.secinf.net/ Windows > > > > > > 2000/NT Fax Solutions: http://www.ntfaxfaq.com > > > > > > ------------------------------------------------------ > > > > > > You are currently subscribed to this ISAserver.org Discussion > > List > > > as: > > > > > > jim@xxxxxxxxxxxx > > > > > > To unsubscribe visit > > > http://www.webelists.com/cgi/lyris.pl?enter=isalist > > > > > > Report abuse to listadmin@xxxxxxxxxxxxx > > > > > > > > > > > > All mail to and from this domain is GFI-scanned. > > > > > > > > > > > > > > > > > > ------------------------------------------------------ > > > > > > List Archives: > > http://www.webelists.com/cgi/lyris.pl?enter=isalist > > > > > > ISA Server Newsletter: > > > http://www.isaserver.org/pages/newsletter.asp > > > > > > ISA Server FAQ: > > > http://www.isaserver.org/pages/larticle.asp?type=FAQ > > > > > > ------------------------------------------------------ > > > > > > Other Internet Software Marketing Sites: > > > > > > World of Windows Networking: http://www.windowsnetworking.com > > > > > > Leading Network Software Directory: http://www.serverfiles.com > > > > > > No.1 Exchange Server Resource Site: http://www.msexchange.org > > > > > > Windows Security Resource Site: http://www.windowsecurity.com/ > > > > > > > Network Security Library: http://www.secinf.net/ Windows > > > > > > 2000/NT Fax Solutions: http://www.ntfaxfaq.com > > > > > > ------------------------------------------------------ > > > > > > You are currently subscribed to this ISAserver.org Discussion > > List > > > as: > > > > > > johnlist@xxxxxxxxxxxxxxxxxxx > > > > > > To unsubscribe visit > > > http://www.webelists.com/cgi/lyris.pl?enter=isalist > > > > > > Report abuse to listadmin@xxxxxxxxxxxxx > > > > > > > > > > > > > > > ------------------------------------------------------ > > > > > List Archives: > > > > > http://www.webelists.com/cgi/lyris.pl?enter=isalist > > > > > ISA Server Newsletter: > > http://www.isaserver.org/pages/newsletter.asp > > > > > ISA Server FAQ: > > http://www.isaserver.org/pages/larticle.asp?type=FAQ > > > > > ------------------------------------------------------ > > > > > Other Internet Software Marketing Sites: > > > > > World of Windows Networking: http://www.windowsnetworking.com > > > > > Leading Network Software Directory: http://www.serverfiles.com > > > > > No.1 Exchange Server Resource Site: http://www.msexchange.org > > > > > Windows Security Resource Site: http://www.windowsecurity.com/ > > > > > Network Security Library: http://www.secinf.net/ Windows 2000/NT > > > > > > Fax Solutions: http://www.ntfaxfaq.com > > > > > ------------------------------------------------------ > > > > > You are currently subscribed to this ISAserver.org Discussion > > > > > List > > > as: > > > > > johnlist@xxxxxxxxxxxxxxxxxxx > > > > > To unsubscribe visit > > > http://www.webelists.com/cgi/lyris.pl?enter=isalist > > > > > Report abuse to listadmin@xxxxxxxxxxxxx > > > > > > > > > > > > ------------------------------------------------------ > > > > List Archives: http://www.webelists.com/cgi/lyris.pl?enter=isalist > > > > ISA Server Newsletter: > > > > http://www.isaserver.org/pages/newsletter.asp > > > > ISA Server FAQ: > > > > http://www.isaserver.org/pages/larticle.asp?type=FAQ > > > > ------------------------------------------------------ > > > > Other Internet Software Marketing Sites: > > > > World of Windows Networking: http://www.windowsnetworking.com > > > > Leading Network Software Directory: http://www.serverfiles.com > > > > No.1 Exchange Server Resource Site: http://www.msexchange.org > > > > Windows Security Resource Site: http://www.windowsecurity.com/ > > > > Network Security Library: http://www.secinf.net/ Windows 2000/NT > > > > Fax Solutions: http://www.ntfaxfaq.com > > > > ------------------------------------------------------ > > > > You are currently subscribed to this ISAserver.org Discussion List > > as: > > > > johnlist@xxxxxxxxxxxxxxxxxxx > > > > To unsubscribe visit > > > http://www.webelists.com/cgi/lyris.pl?enter=isalist > > > > Report abuse to listadmin@xxxxxxxxxxxxx > > > > > > > > > ------------------------------------------------------ > > > List Archives: http://www.webelists.com/cgi/lyris.pl?enter=isalist > > > ISA Server Newsletter: http://www.isaserver.org/pages/newsletter.asp > > > ISA Server FAQ: http://www.isaserver.org/pages/larticle.asp?type=FAQ > > > ------------------------------------------------------ > > > Other Internet Software Marketing Sites: > > > World of Windows Networking: http://www.windowsnetworking.com > > > Leading Network Software Directory: http://www.serverfiles.com > > > No.1 Exchange Server Resource Site: http://www.msexchange.org > > > Windows Security Resource Site: http://www.windowsecurity.com/ > > > Network Security Library: http://www.secinf.net/ Windows 2000/NT Fax > > > > Solutions: http://www.ntfaxfaq.com > > > ------------------------------------------------------ > > > You are currently subscribed to this ISAserver.org Discussion List > as: > > > jim@xxxxxxxxxxxx > > > To unsubscribe visit > > http://www.webelists.com/cgi/lyris.pl?enter=isalist > > > Report abuse to listadmin@xxxxxxxxxxxxx > > > > > > All mail to and from this domain is GFI-scanned. > > > > > > > > > ------------------------------------------------------ > > > List Archives: http://www.webelists.com/cgi/lyris.pl?enter=isalist > > > ISA Server Newsletter: http://www.isaserver.org/pages/newsletter.asp > > > ISA Server FAQ: http://www.isaserver.org/pages/larticle.asp?type=FAQ > > > ------------------------------------------------------ > > > Other Internet Software Marketing Sites: > > > World of Windows Networking: http://www.windowsnetworking.com > > > Leading Network Software Directory: http://www.serverfiles.com > > > No.1 Exchange Server Resource Site: http://www.msexchange.org > > > Windows Security Resource Site: http://www.windowsecurity.com/ > > > Network Security Library: http://www.secinf.net/ Windows 2000/NT Fax > > > > Solutions: http://www.ntfaxfaq.com > > > ------------------------------------------------------ > > > You are currently subscribed to this ISAserver.org Discussion List > as: > > > johnlist@xxxxxxxxxxxxxxxxxxx > > > To unsubscribe visit > > http://www.webelists.com/cgi/lyris.pl?enter=isalist > > > Report abuse to listadmin@xxxxxxxxxxxxx > > > > > > ------------------------------------------------------ > > List Archives: http://www.webelists.com/cgi/lyris.pl?enter=isalist > > ISA Server Newsletter: http://www.isaserver.org/pages/newsletter.asp > > ISA Server FAQ: http://www.isaserver.org/pages/larticle.asp?type=FAQ > > ------------------------------------------------------ > > Other Internet Software Marketing Sites: > > World of Windows Networking: http://www.windowsnetworking.com Leading > > Network Software Directory: http://www.serverfiles.com > > No.1 Exchange Server Resource Site: http://www.msexchange.org Windows > > Security Resource Site: http://www.windowsecurity.com/ Network > > Security Library: http://www.secinf.net/ Windows 2000/NT Fax > > Solutions: http://www.ntfaxfaq.com > > ------------------------------------------------------ > > You are currently subscribed to this ISAserver.org Discussion List as: > > jim@xxxxxxxxxxxx > > To unsubscribe visit > > http://www.webelists.com/cgi/lyris.pl?enter=isalist > > Report abuse to listadmin@xxxxxxxxxxxxx > > > > All mail to and from this domain is GFI-scanned. > > > > > > ------------------------------------------------------ > > List Archives: http://www.webelists.com/cgi/lyris.pl?enter=isalist > > ISA Server Newsletter: http://www.isaserver.org/pages/newsletter.asp > > ISA Server FAQ: http://www.isaserver.org/pages/larticle.asp?type=FAQ > > ------------------------------------------------------ > > Other Internet Software Marketing Sites: > > World of Windows Networking: http://www.windowsnetworking.com Leading > > Network Software Directory: http://www.serverfiles.com > > No.1 Exchange Server Resource Site: http://www.msexchange.org Windows > > Security Resource Site: http://www.windowsecurity.com/ Network > > Security Library: http://www.secinf.net/ Windows 2000/NT Fax > > Solutions: http://www.ntfaxfaq.com > > ------------------------------------------------------ > > You are currently subscribed to this ISAserver.org Discussion List as: > > johnlist@xxxxxxxxxxxxxxxxxxx > > To unsubscribe visit > > http://www.webelists.com/cgi/lyris.pl?enter=isalist > > Report abuse to listadmin@xxxxxxxxxxxxx > > > ------------------------------------------------------ > List Archives: http://www.webelists.com/cgi/lyris.pl?enter=isalist > ISA Server Newsletter: http://www.isaserver.org/pages/newsletter.asp > ISA Server FAQ: http://www.isaserver.org/pages/larticle.asp?type=FAQ > ------------------------------------------------------ > Other Internet Software Marketing Sites: > World of Windows Networking: http://www.windowsnetworking.com Leading > Network Software Directory: http://www.serverfiles.com > No.1 Exchange Server Resource Site: http://www.msexchange.org Windows > Security Resource Site: http://www.windowsecurity.com/ Network Security > Library: http://www.secinf.net/ Windows 2000/NT Fax Solutions: > http://www.ntfaxfaq.com > ------------------------------------------------------ > You are currently subscribed to this ISAserver.org Discussion List as: > isalist@xxxxxxxxxx To unsubscribe visit > http://www.webelists.com/cgi/lyris.pl?enter=isalist > Report abuse to listadmin@xxxxxxxxxxxxx > > This E-Mail is confidential. It is not intended to be read, copied, disclosed or used by > any person other than the recipient named above. > > Unauthorised use, disclosure, or copying is strictly prohibited and may be unlawful. > Optimum IT Solutions Ltd disclaims any liability for any action taken in connection of > this E-Mail. The comments or statements expressed in this E-Mail are not necessarily > those of Optimum IT Solutions Ltd or its subsidiaries or affiliates. > > administrator@xxxxxxxxxx > > > > ------------------------------------------------------ > List Archives: http://www.webelists.com/cgi/lyris.pl?enter=isalist > ISA Server Newsletter: http://www.isaserver.org/pages/newsletter.asp > ISA Server FAQ: http://www.isaserver.org/pages/larticle.asp?type=FAQ > ------------------------------------------------------ > Other Internet Software Marketing Sites: > World of Windows Networking: http://www.windowsnetworking.com > Leading Network Software Directory: http://www.serverfiles.com > No.1 Exchange Server Resource Site: http://www.msexchange.org > Windows Security Resource Site: http://www.windowsecurity.com/ > Network Security Library: http://www.secinf.net/ > Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com > ------------------------------------------------------ > You are currently subscribed to this ISAserver.org Discussion List as: > johnlist@xxxxxxxxxxxxxxxxxxx > To unsubscribe visit http://www.webelists.com/cgi/lyris.pl?enter=isalist > Report abuse to listadmin@xxxxxxxxxxxxx