[isalist] Re: Users bumped out of Live Meeting when uploading PowerPoints

  • From: D PIETRUSZKA USWRN INTERLINK INFRA SHIFT MGR <DPietruszka@xxxxxx>
  • To: "isalist@xxxxxxxxxxxxx" <isalist@xxxxxxxxxxxxx>
  • Date: Mon, 1 Feb 2010 14:55:04 -0500

Is it you own livemeeting or livemeeting service?

Regards
Diego R. Pietruszka

From: isalist-bounce@xxxxxxxxxxxxx [mailto:isalist-bounce@xxxxxxxxxxxxx] On 
Behalf Of Rob Moore
Sent: Monday, February 01, 2010 2:49 PM
To: isalist@xxxxxxxxxxxxx
Subject: [isalist] Users bumped out of Live Meeting when uploading PowerPoints

Hi all-

Using ISA 2006, patched to the latest version. (Getting ready to go to TMG, not 
there yet.)

Users on my network suddenly can no longer upload PowerPoints to their Live 
Meetings. If they use their computer elsewhere (home or whatever) and are NOT 
connected to my VPN, then they can upload them just fine.

I did some monitoring on one of these failures and here's the result:
Original Client IP               Client Agent       Authenticated Client      
Service Server Name     Referring Server               Destination Host Name    
     Transport            MIME Type         Object Source   Source Proxy     
Destination Proxy            Bidirectional                Client Host Name      
       Filter Information            Network Interface          Raw IP Header  
Raw Payload      GMT Log Time      Source Port        Processing Time           
    Bytes Sent          Bytes Received HTTP Status Code            Cache 
Information                Log Record Type               Authentication Server  
 Log Time              Destination IP    Destination Port               
Protocol                Action   Rule       Client IP               Client 
Username              Source Network               Destination Network      
HTTP Method               URL        Result Code        Error Information
172.17.201.34                                                     PHL-ISA3      
        -                              TCP        -                             
                                                                 -              
                                                2/1/2010 7:28:42 PM       31707 
   0              0              0                              0x0         
Firewall                -              2/1/2010 2:28:42 PM       65.221.5.36    
     443         HTTPS   Denied Connection                         
172.17.201.34                     Internal                External              
 -              -              0xc0040017 FWX_E_TCP_NOT_SYN_PACKET_DROPPED      
          0x0

I feel fairly certain that this error has been queried to the list before 
(maybe not with Power Points being uploaded into Live Meetings), but I couldn't 
find any answers in the archive.

Thanks,
Rob

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
Rob Moore
Network Manager
215-241-7870
Helpdesk: 800-500-AFSC

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