RE: Symantec Antivirus Install Failing on clients behind the ISA server.
- From: "Thomas W Shinder" <tshinder@xxxxxxxxxxx>
- To: "[ISAserver.org Discussion List]" <isalist@xxxxxxxxxxxxx>
- Date: Thu, 26 Jan 2006 19:58:52 -0600
What is lucoms trying to connect to?
Thomas W Shinder, M.D.
Site: www.isaserver.org
Blog: http://spaces.msn.com/members/drisa/
Book: http://tinyurl.com/3xqb7
MVP -- ISA Firewalls
**Who is John Galt?**
> -----Original Message-----
> From: Steve Moffat [mailto:steve@xxxxxxxxxx]
> Sent: Thursday, January 26, 2006 5:45 PM
> To: [ISAserver.org Discussion List]
> Subject: [isalist] RE: Symantec Antivirus Install Failing on
> clients behind the ISA server.
>
> http://www.ISAserver.org
>
> The clients shouldn't be going out to the LiveUpdate site
> anyhow, that's
> the Symantec servers job.....
>
> S
>
> -----Original Message-----
> From: Thomas W Shinder [mailto:tshinder@xxxxxxxxxxx]
> Sent: Thursday, January 26, 2006 5:32 PM
> To: ISA Mailing List
> Subject: [isalist] RE: Symantec Antivirus Install Failing on clients
> behind the ISA server.
>
> http://www.ISAserver.org
>
> Hi Tim,
>
> I've read the same doc and I have no idea what the heck they mean. I
> thought maybe they were trying to say set [disable] to 1, but that
> doesn't seem to make any difference.
>
> How did I solve the problem? Created a computer set with
> addresses that
> the update client uses, and then set FWC settings to LUCOMS~
> Disable = 0
>
> Then I configured the LiveUpdate client to not use a Web proxy and
> unbound the Web proxy filter from the HTTP protocol.
>
> Then I created a rule that allowed all protocols to the
> Symantec update
> IP addresses.
>
> It works, but its not pretty.
>
> Tom
>
> Thomas W Shinder, M.D.
> Site: www.isaserver.org
> Blog: http://spaces.msn.com/members/drisa/
> Book: http://tinyurl.com/3xqb7
> MVP -- ISA Firewalls
> **Who is John Galt?**
>
>
>
> > -----Original Message-----
> > From: tim.altena@xxxxxxxxxxxxxx [mailto:tim.altena@xxxxxxxxxxxxxx]
> > Sent: Thursday, January 26, 2006 2:34 PM
> > To: [ISAserver.org Discussion List]
> > Subject: [isalist] Symantec Antivirus Install Failing on clients
> > behind the ISA server.
> >
> > http://www.ISAserver.org
> >
> > I think this has been asked before but I am unable to find the
> > solution.
> >
> > Our clients behind the ISA firewall are unable to install Symantec
> > Antivirus while the ISA Firewall Client is loaded on the
> PC. If you
> > remove the Firewall Client the Symantec install proceeds with out a
> > problem.
> >
> > I have contacted Symantec about this and they directed me to this
> > document.
> >
> > http://service1.symantec.com/SUPPORT/ent-security.nsf/4c7874c8
> > 86a9bb0c88
> > 256fc700654267/05ba297c451e92af8825700c006ed3fd?OpenDocument&p
> > rod=Symant
> > ec%20AntiVirus%20Corporate%20Edition&ver=10.0&src=ent&pcode=sa
> > v_ce&dtype
> > =corp&svy=&prev=&miniver=sav_ce_10
> >
> > Which states:
> >
> > To work around the problem, set an exclusion for
> Lucoms~1.exe on the
> > Microsoft ISA Server 2004.
> > To learn how to set exclusions on the Microsoft ISA Server
> 2004, see
> > Microsoft's documentation on the Microsoft ISA Server home page.
> >
> > I however can not find any information on how to setup an exclusion
> > for and executable.
> >
> > Does anyone know where I can find this information?
> >
> > Thanks
> > Tim
> >
> >
> >
> >
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