I just installed this product. I read in the readme.doc that when you schedule for the updates of the category list, it will disable Internet access. You might want to check when you have the update scheduled. I just experienced this problem and had to reboot my ISA server to clear it. I look forward to anymore information 'tech support' has to offer also. Thanks. -----Original Message----- From: RogersB@xxxxxxxxxxxxxx [mailto:RogersB@xxxxxxxxxxxxxx] Sent: Tuesday, September 25, 2001 11:11 AM To: [ISAserver.org Discussion List] Subject: [isalist] RE: SuperScout http://www.ISAserver.org You can adjust the order of the categories that SC actually searches...however ive done that and it doesn't seem to have any impact. -----Original Message----- From: Richard Pettigrew [ mailto:Richard@xxxxxxxxxxx] Sent: Tuesday, September 25, 2001 1:53 PM To: [ISAserver.org Discussion List] Subject: [isalist] RE: SuperScout http://www.ISAserver.org Looks like SS is the problem then! But there must be some way of optimising the screening of content. SS doesn't scan the entire cache does it? If it does, perhaps this is why is takes so long! -----Original Message----- From: RogersB@xxxxxxxxxxxxxx [ mailto:RogersB@xxxxxxxxxxxxxx] Sent: 25 September 2001 18:49 To: [ISAserver.org Discussion List] Subject: [isalist] RE: SuperScout http://www.ISAserver.org Yes...Nav 7.5 is installed on that system. However as part of the troubleshooting yesterday...it was disabled and we still had the same performance degradation. The only thing that impacted the browsing speed was disabling SurfControl. -----Original Message----- From: Richard Pettigrew [ mailto:Richard@xxxxxxxxxxx < mailto:Richard@xxxxxxxxxxx> ] Sent: Tuesday, September 25, 2001 1:33 PM To: [ISAserver.org Discussion List] Subject: [isalist] RE: SuperScout http://www.ISAserver.org < http://www.ISAserver.org> Just an afterthought, but do you also scan web content for virus's aswell? Could this also have an impact? -----Original Message----- From: RogersB@xxxxxxxxxxxxxx [ mailto:RogersB@xxxxxxxxxxxxxx < mailto:RogersB@xxxxxxxxxxxxxx> ] Sent: 25 September 2001 18:33 To: [ISAserver.org Discussion List] Subject: [isalist] RE: SuperScout http://www.ISAserver.org < http://www.ISAserver.org> Yes...caching is enabled. 4GB worth of cache is allocated to ISA. Box has 36GB worth of disk space setup in Raid5 ~3 18GB disks~ -----Original Message----- From: Richard Pettigrew [ mailto:Richard@xxxxxxxxxxx < mailto:Richard@xxxxxxxxxxx> < mailto:Richard@xxxxxxxxxxx < mailto:Richard@xxxxxxxxxxx> > ] Sent: Tuesday, September 25, 2001 1:19 PM To: [ISAserver.org Discussion List] Subject: [isalist] RE: SuperScout http://www.ISAserver.org < http://www.ISAserver.org> < http://www.ISAserver.org < http://www.ISAserver.org> > I think you may be on the right track there with the Surf control doing a check on the content. What about the Proxy cache, is it big enough? Also do you cache any content at all, even dynamic? -----Original Message----- From: RogersB@xxxxxxxxxxxxxx [ mailto:RogersB@xxxxxxxxxxxxxx < mailto:RogersB@xxxxxxxxxxxxxx> < mailto:RogersB@xxxxxxxxxxxxxx < mailto:RogersB@xxxxxxxxxxxxxx> > ] Sent: 25 September 2001 18:13 To: [ISAserver.org Discussion List] Cc: Richard Pettigrew Subject: [isalist] RE: SuperScout http://www.ISAserver.org < http://www.ISAserver.org> < http://www.ISAserver.org < http://www.ISAserver.org> > Welp...to add my info. 250 web users. ISA Enterprise on Win2k Server ~Dell 2450 Dual 1000/2GB ram~ Server directly connected to internet via T1. Users have Lan 100M/wan 512k access to ISA as proxy. Web access was perfect and brisk prior to installing Surfcontrol. Now there is a 30 to 45second delay in browsing ANY website. During the delay..the progress bar goes nearly all the way across the screen...then the page pops up and beings to load quickly. I don't believe it's the HTTP traffic that's slow...I fear its SurfControls searching for what category the website is in that's the problem. -----Original Message----- From: Richard Pettigrew [ mailto:Richard@xxxxxxxxxxx < mailto:Richard@xxxxxxxxxxx> < mailto:Richard@xxxxxxxxxxx < mailto:Richard@xxxxxxxxxxx> > < mailto:Richard@xxxxxxxxxxx < mailto:Richard@xxxxxxxxxxx> < mailto:Richard@xxxxxxxxxxx < mailto:Richard@xxxxxxxxxxx> > > ] Sent: Tuesday, September 25, 2001 12:53 PM To: [ISAserver.org Discussion List] Subject: [isalist] RE: SuperScout http://www.ISAserver.org < http://www.ISAserver.org> < http://www.ISAserver.org < http://www.ISAserver.org> > < http://www.ISAserver.org < http://www.ISAserver.org> < http://www.ISAserver.org < http://www.ISAserver.org> > > Hmmm? I have been thinking of using superscout myself. You say that it slows down the speed at which your users get access to the Internet via your LAN. What is the setup of your LAN (how many servers, what kind (W2K Server, Advanced, SBS 2000, or Back Office 2000 Server?) What is the Spec of the server which is running ISA Server (CPU(s), RAM, Hard Disks (how many))? -----Original Message----- From: Raphael >> [ mailto:raphael@xxxxxxxxxxxxxx < mailto:raphael@xxxxxxxxxxxxxx> < mailto:raphael@xxxxxxxxxxxxxx < mailto:raphael@xxxxxxxxxxxxxx> > < mailto:raphael@xxxxxxxxxxxxxx < mailto:raphael@xxxxxxxxxxxxxx> < mailto:raphael@xxxxxxxxxxxxxx < mailto:raphael@xxxxxxxxxxxxxx> > > ] Sent: 25 September 2001 17:46 To: [ISAserver.org Discussion List] Subject: [isalist] SuperScout http://www.ISAserver.org < http://www.ISAserver.org> < http://www.ISAserver.org < http://www.ISAserver.org> > < http://www.ISAserver.org < http://www.ISAserver.org> < http://www.ISAserver.org < http://www.ISAserver.org> > > Hi, Today i installed SuperScout in my isa server, after this my internet acess ( 256k ) lan , was drasticaly slow , anibody knows whats happening? How can i do to use the maximum capacity of my internet acess in my lan ? Thanks ------------------------------------------------------ You are currently subscribed to this ISAserver.org Discussion List as: richard@xxxxxxxxxxx To unsubscribe send a blank email to $subst('Email.Unsub') ------------------------------------------------------ You are currently subscribed to this ISAserver.org Discussion List as: rogersb@xxxxxxxxxxxxxx To unsubscribe send a blank email to $subst('Email.Unsub') ------------------------------------------------------ You are currently subscribed to this ISAserver.org Discussion List as: richard@xxxxxxxxxxx To unsubscribe send a blank email to $subst('Email.Unsub') ------------------------------------------------------ You are currently subscribed to this ISAserver.org Discussion List as: rogersb@xxxxxxxxxxxxxx To unsubscribe send a blank email to $subst('Email.Unsub') ------------------------------------------------------ You are currently subscribed to this ISAserver.org Discussion List as: richard@xxxxxxxxxxx To unsubscribe send a blank email to $subst('Email.Unsub') ------------------------------------------------------ You are currently subscribed to this ISAserver.org Discussion List as: rogersb@xxxxxxxxxxxxxx To unsubscribe send a blank email to $subst('Email.Unsub') ------------------------------------------------------ You are currently subscribed to this ISAserver.org Discussion List as: richard@xxxxxxxxxxx To unsubscribe send a blank email to $subst('Email.Unsub') ------------------------------------------------------ You are currently subscribed to this ISAserver.org Discussion List as: rogersb@xxxxxxxxxxxxxx To unsubscribe send a blank email to $subst('Email.Unsub') ------------------------------------------------------ You are currently subscribed to this ISAserver.org Discussion List as: stacy.barry@xxxxxxxxxxxxxxxx To unsubscribe send a blank email to $subst('Email.Unsub')