Now Tom... How would your sailorly daughter feel if she knew how you felt about open ports? Believe me, few things sound better to a sailor's ears than "open port".. ;-) Jim Harrison MCP(NT4, W2K), A+, Network+, PCG http://www.microsoft.com/isaserver http://isaserver.org/Jim_Harrison http://isatools.org Read the help, books and articles! ----- Original Message ----- From: "Thomas W Shinder" <tshinder@xxxxxxxxxxxxxxxxxx> To: "[ISAserver.org Discussion List]" <isalist@xxxxxxxxxxxxx> Sent: Wednesday, January 21, 2004 12:58 Subject: [isalist] Stop me before I jump... >From the Windows 2003 Help File: "To use Remote Assistance through a firewall Remote Assistance uses the Remote Desktop Protocol (RDP) to establish a connection between a user requesting help and an assistant providing it. The RDP uses TCP port 3389 for this connection. To allow users within an organization to request help outside your organization using Remote Assistance, port 3389 must be open at the firewall. To prohibit users from requesting help outside the organization, this port should be closed at the firewall." ...where is that dreaded Open Port[Patent Pending] button?... Thomas W Shinder www.isaserver.org/shinder <http://www.isaserver.org/shinder> <http://www.microsoft.com/isaserver/beta/default.asp> ISA Server and Beyond: http://tinyurl.com/1jq1 Configuring ISA Server: http://tinyurl.com/1llp <http://tinyurl.com/1llp>