Hi Greg, That's a good point. I think having a newsletter go out to them via Internal e-mail, and maybe a lunch time "IT is helping you series" would go a long way at letting them know that the new firewall is aware of dangerous stuff happening on their computers and it stops those computers from hurting other computers by not letting them work right. That will go a long way at helping you get their buy in and support for the new ISA firewall. HTH, Tom www.isaserver.org/shinder Get the book! Tom and Deb Shinder's Configuring ISA Server 2004 http://tinyurl.com/3xqb7 MVP -- ISA Firewalls -----Original Message----- From: Greg Hess [mailto:gmh@xxxxxxxx] Sent: Tuesday, September 14, 2004 8:28 AM To: [ISAserver.org Discussion List] Subject: [isalist] RE: Spyware Issue(s) http://www.ISAserver.org Oh no, I agree it's a good thing, but during a transition from one firewall to another, it just looks bad to the end user, as I have to keep explaining why its actually better that the browser is not working. I wondered if anyone with this experience could help in that regard. What I plan on doing is putting a FAQ out on our intranet today on spyware in general and this issue in particular and using this as an impetus for mgmt to fund my corporate anti-spyware initiative. Also I'm going to put out a GPO to lock down IE more (which will mean more bit...I mean, user comments, I'm sure). Tx. Greg. -----Original Message----- From: Thomas W Shinder [mailto:tshinder@xxxxxxxxxxx] Sent: Tuesday, September 14, 2004 9:17 AM To: [ISAserver.org Discussion List] Subject: [isalist] RE: Spyware Issue(s) http://www.ISAserver.org Hi Greg, So let me get this straight. The ISA firewall is making it difficult for the spyware to phone home and that's bad? Thanks! Tom -----Original Message----- From: Greg Hess [mailto:gmh@xxxxxxxx] Sent: Monday, September 13, 2004 12:57 PM To: [ISAserver.org Discussion List] Subject: [isalist] Spyware Issue(s) http://www.ISAserver.org Hey, we are transitioning a part of my company off of an old Checkpoint firewall and onto ISA. As we do this, spyware seems to cause many more problems with the people using ISA. Not in terms of getting it, but those who have it often have it stop them from browsing the Internet until we can get it cleaned off. Is there anything I can do to make ISA 'forgiving' enough so that this won't cause such a headache? Any advice is appreciated. Tx. Greg. ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=isalist ISA Server Newsletter: http://www.isaserver.org/pages/newsletter.asp ISA Server FAQ: http://www.isaserver.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ Other Internet Software Marketing Sites: World of Windows Networking: http://www.windowsnetworking.com Leading Network Software Directory: http://www.serverfiles.com No.1 Exchange Server Resource Site: http://www.msexchange.org Windows Security Resource Site: http://www.windowsecurity.com/ Network Security Library: http://www.secinf.net/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------ You are currently subscribed to this ISAserver.org Discussion List as: tshinder@xxxxxxxxxxxxxxxxxx To unsubscribe visit http://www.webelists.com/cgi/lyris.pl?enter=isalist Report abuse to listadmin@xxxxxxxxxxxxx