RE: Setup Caused Blue Screen of Death...now unable to Install or Uninstall

  • From: "Steve Moffat" <steve@xxxxxxxxxxxxxxx>
  • To: "[ISAserver.org Discussion List]" <isalist@xxxxxxxxxxxxx>
  • Date: Fri, 21 Dec 2001 09:52:28 -0000

Format the hard drive and start again. Only way to do it.

Steve

Steve Moffat
Senior Support Analyst
Optimum Computer Solutions
 
Tel : +44(0)141 570 1283
Fax :+44(0)141 584 9479
Mobile : 07711 074 605
 
http://www.optimum.mine.nu
steve@xxxxxxxxxxxxxxx


-----Original Message-----
From: Joseph A. Axne [mailto:jaxne@xxxxxxxxxxx] 
Sent: 21 December 2001 04:01
To: [ISAserver.org Discussion List]
Subject: [isalist] Setup Caused Blue Screen of Death...now unable to
Install or Uninstall


http://www.ISAserver.org


I appoligize if anyone has already posted the fix to this issue in
advance, but really in need of some help to recover from a big failure!

Here are the specs of my system...(This is actually a system I
preconfigured and sent to an office in Jacksonville, FL)

Compaq ProLiant ML350
1GB RAM
Windows 2000 Server
SP2 plus Microsoft Updates via internet (Pre-SP3 HotFixes)
IE 5.5 SP2
Windows Terminal Services
2 NICs
1 Port NIC for External
2 Port Compaq NIC Internal (Jacksonville set this NIC to teaming before
the ISA Server Install)

Install files were copied to local hard drive before sending unit to
Jacksonville.

Jacksonville set the Compaq NIC to teaming and setup the basic configs
for the external and internal nics.  Jacksonville ran through the setup
and got almost to the end when the System Blue Screened with some sort
of Compaq NIC error (I don't have the specifics). Jacksonville thought
it said something about the a teaming driver issue, but did not have the
specifics...

Rebooted and can't get into ISA Management.  When trying to re-run the
setup we get errors and when trying to run uninstall, we get errors! 
These are the errors we get...

Re-Install Error:
Setup Error
"Could not intialize ISA Sever Settings"
OK (only option)

Uninstall Errors:
Setup Error 688
"A command line option has been used, which is valid only in maintaince
mode." OK (only option)

Setup Error 723
"Setup was unable to read configuration information from the first
section of the setup file: C:\~MSSETUP.T\~msstfqf.t\setup.stf."
OK (only option)

Please reply with any and all help!

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