Hello. For the ping to work correctly you have to create and enable two packetfilters. One packetfilter for the ping query and one for the response. I have selected the predefined packetfilter ICMP Outbound ALL and the predefined ICMP Ping Response (in) and it works. The Exchange server have to be setup to use DNS instead of using the Isaserver as a forwarder. Your internal DNS have to be setup to forward resolving to the external DNS instead of using the Isaserver as a forwarder. Then your Exchange server will connect directly to the receiving SMTP server. This meens that you also need a packetfilter enabled for DNS lookup. I have used the predefined packetfilter DNS lookup. Regards Hans-Erik Czajkowski -----Oprindelig meddelelse----- Fra: Support Account [mailto:support@xxxxxxxxxxxxxxxxx] Sendt: 19. september 2001 16:53 Til: [ISAserver.org Discussion List] Emne: Exchange Sending Problems (Receive OK) Hello, Looking for a little help! Thanks in advance!! I have an internal exchange mail server that is setup through an ISA Server. I can receive mail ok, but with the users send mail, they sit at the SMTP server and continue to "RETRY". If I ping addresses from the mail server they resolve correctly, but the ping fails. Not sure if this is supposed to happen? I have set the default protocol rule to allow all triffac through. Any suggestions?? Thanks, Randy Sieren