Re: Remote Control Without a Firewall
- From: "Gallop, George" <George.Gallop@xxxxxxxxxx>
- To: "[ISAserver.org Discussion List]" <isalist@xxxxxxxxxxxxx>
- Date: Wed, 12 Dec 2001 16:24:12 +1100
Some good software is Funk Proxy (www.funk.com <http://www.funk.com/> )
the only thing is it uses UDP port 1505 which your customer's will need
open on their FW.
-----Original Message-----
From: Mike Chyril [mailto:Mike@xxxxxxxxxx]
Sent: Tuesday, 11 December 2001 8:00 AM
To: [ISAserver.org Discussion List]
Subject: [isalist] Re: Remote Control Without a Firewall
http://www.ISAserver.org
Hehe.. u guys aren't listening to me..
I'm talking about external internet clients with various firewall setups
-----Original Message-----
From: Ian Sterling [mailto:i_sterling@xxxxxxxxxxx]
Sent: Monday, December 10, 2001 12:43 PM
To: [ISAserver.org Discussion List]
Subject: [isalist] Re: Remote Control Without a Firewall
http://www.ISAserver.org
I must agree with Ryan here. I have used SMS to push out a VNC server
install to all workstations and I use the client on my powerbook g-4 to
fully administer both my windows 2000 servers, my sco-unix server and
all clients. It's absolutely awesome.
--
Ian Sterling
MCP, A+, Mac Lover
Macs for work,
Windows for the mortgage.
On 12/10/01 9:53 AM, "Shumway, Ryan" <RShumway@xxxxxxxxxxxxxxx> wrote:
http://www.ISAserver.org
I Suggest a free little product called VNC (Virutal Network Computing)
It's under the GNU Public License and is a free download to all. The
source code is also available if you wish to tailor it and it works on
all platforms as well as Unix, Mac, Palm, etc... You can pick it up
from AT&T. Here is the link.
http://www.uk.research.att.com/vnc/index.html
Ryan Shumway
Systems Administrator
ACS / City of Chino
-----Original Message-----
From: Mike Chyril [mailto:Mike@xxxxxxxxxx]
Sent: Monday, December 10, 2001 7:24 AM
To: [ISAserver.org Discussion List]
Subject: [isalist] Re: Remote Control Without a Firewall
http://www.ISAserver.org
It will be all different o/s's.. from 98/2000/xp on the client end..
2000/xp on our support end
Something like the product from www.desktopstreaming.com
<http://www.desktopstreaming.com/> but that costs $1500 a month or
more
-----Original Message-----
From: Jim Harrison [mailto:jim@xxxxxxxxxxxx]
Sent: Monday, December 10, 2001 9:12 AM
To: [ISAserver.org Discussion List]
Subject: [isalist] Re: Remote Control Without a Firewall
http://www.ISAserver.org
The biggest question is "what OS are the users running"?
If you've moved everyone to WinXP Pro, you already have a helpdesk
infrastructure in place, but figure those odds, right?
Jim Harrison
MCP(NT4, W2K), A+, Network+, PCG
http://isaserver.org/authors/harrison/
----- Original Message -----
From: Mike Chyril <mailto:Mike@xxxxxxxxxx>
To: [ISAserver.org Discussion List] <mailto:isalist@xxxxxxxxxxxxx>
Sent: Monday, December 10, 2001 07:08
Subject: [isalist] Remote Control Without a Firewall
http://www.ISAserver.org
Mornin All,
For our support department we spend a lot of time "guessing, and hoping"
the clients are doing what we tell them to do to troubleshoot problems.
While Terminal Server is great for having people connect to us for
product demo's and training.. it cannot help with support.
We would like to use Conferencing server, but there are so many issues
with firewalls and setup on both server/client sides.
Just wondering if anyone is aware of a program that will allow our
support department to remotely control clients computers, without any
special configuration/firewall setup on the clients end?
Also keep in mind that we are only a 35-40 person company and are not
looking to spend 500-1000 per month.. cheaper the better for my boss :-)
Currently, we have an ISA box as our router/firewall setup for NAT.
Thanks!!
Mike Chyril MCSE
Systems Administrator
Spectra Computer Services
1-59 Scurfield Bvld.
Winnipeg, Manitoba
Canada R3Y 1V2
Phone: 204.489.9790 Ext.215
Fax: 204.488.5667
mike@xxxxxxxxxxxxxxxxxxxxx
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