[isalist] Re: Outlook Anywhere timeout issues
- From: Amy Babinchak <amy@xxxxxxxxxxxxxxxxxxxxxxxxxx>
- To: "isalist@xxxxxxxxxxxxx" <isalist@xxxxxxxxxxxxx>
- Date: Mon, 15 Dec 2008 21:30:40 -0500
Rebooting has indeed got it working again but probably temporarily. This is
really acting just like the Windows 2003 SP2 problem. Only this is an Exchange
2007 on Windows 2008. Also definitely not an ISA issue so I'm going to move
forums.
thanks,
Amy Babinchak
Harbor Computer Services | 248-850-8616
Mobile 248-890-1794
Web
http://www.harborcomputerservices.net<http://www.harborcomputerservices.net/>
Client Blog
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From: isalist-bounce@xxxxxxxxxxxxx [mailto:isalist-bounce@xxxxxxxxxxxxx] On
Behalf Of Thomas W Shinder
Sent: Monday, December 15, 2008 6:15 PM
To: isalist@xxxxxxxxxxxxx
Subject: [isalist] Re: Outlook Anywhere timeout issues
The 500 server error is significant. Is the HTTP/RPC proxy service running on
the Exchange Server? Check the services.msc and look for some errors on the
Exchange Server.
____________________________________________
TOM SHINDER | Sr. Consultant/Technical Writer
206.443.1117 | SHINDER@xxxxxxxxxxxxxxx<mailto:shinder@xxxxxxxxxxxxxxx>
5701 Sixth Avenue South | Seattle, WA 98108
PROWESS | WWW.PROWESSCORP.COM<http://www.prowesscorp.com/>
____________________________________________
From: isalist-bounce@xxxxxxxxxxxxx [mailto:isalist-bounce@xxxxxxxxxxxxx] On
Behalf Of Amy Babinchak
Sent: Monday, December 15, 2008 4:23 PM
To: isalist@xxxxxxxxxxxxx
Subject: [isalist] Re: Outlook Anywhere timeout issues
Yes on both. I get these log entries in pairs for every remote user. Basically
it's telling me the site isn't there and the network isn't available. From the
firewall I can nslookup both the internal and external name of the server, no
problems there. I checked the SP2 settings on the ISA server, seems all good.
SBS is 2008 so I don't think I have to worry about NIC settings on it. I don't
know what to make of an allowed connection with an internal server error?
Allowed Connection
FIREWALL 12/15/2008 5:21:17 PM
Log type: Web Proxy (Reverse)
Status: 500 Internal Server Error
Rule: outlook Anywhere
Source: External (69.209.135.45)
Destination: (sbs2008.forberg.local 192.168.200.18:443)
Request: RPC_OUT_DATA
http://remote.forberg.com/rpc/rpcproxy.dll?SBS2008.Forberg.local:6001
Filter information: Req ID: 06ebc5f0; Compression: client=No, server=No,
compress rate=0% decompress rate=0%
Protocol: https
User: anonymous
Failed Connection Attempt
FIREWALL 12/15/2008 5:21:17 PM
Log type: Web Proxy (Reverse)
Status: 64 The specified network name is no longer available.
Rule: outlook Anywhere
Source: External (69.209.135.45)
Destination: (sbs2008.forberg.local 192.168.200.18:443)
Request: RPC_IN_DATA
http://remote.forberg.com/rpc/rpcproxy.dll?SBS2008.Forberg.local:6001
Filter information: Req ID: 06ebc5ee; Compression: client=No, server=No,
compress rate=0% decompress rate=0%
Protocol: https
User: anonymous
thanks,
Amy Babinchak
Harbor Computer Services | 248-850-8616
Mobile 248-890-1794
Web
http://www.harborcomputerservices.net<http://www.harborcomputerservices.net/>
Client Blog
http://smalltechnotes.blogspot.com<http://smalltechnotes.blogspot.com/>
Tech Blog
http://securesmb.harborcomputerservices.net<http://securesmb.harborcomputerservices.net/>
Buy My House: http://www.shannonrealty.com/vassar_mls_tour.html
Are you an IT Pro? http://www.thirdtier.net<http://www.thirdtier.net/>
From: isalist-bounce@xxxxxxxxxxxxx [mailto:isalist-bounce@xxxxxxxxxxxxx] On
Behalf Of Peter J. Persing
Sent: Monday, December 15, 2008 3:12 PM
To: isalist@xxxxxxxxxxxxx
Subject: [isalist] Re: Outlook Anywhere timeout issues
Hi Amy,
Did you flush the DNS cache on the SBS computer?
Pete
[cid:image001.png@01C95EFC.60E41660]
On the desert in New Mexico
From: isalist-bounce@xxxxxxxxxxxxx [mailto:isalist-bounce@xxxxxxxxxxxxx] On
Behalf Of Amy Babinchak
Sent: Monday, December 15, 2008 12:31 PM
To: isalist@xxxxxxxxxxxxx
Subject: [isalist] Outlook Anywhere timeout issues
I am getting time out errors in my Outlook Anywhere rule. This just cropped up.
The rule has been in place for a couple of weeks now. This is ISA 2006 infront
of SBS 2008. (exchange 2007) When I use Test rule, it tries to access 5
folders: autodiscover, owa, oab, rpc and unifiedmessaging. OAB and RPC both
timeout. The others don't. All of the folders are located on the same server.
1460 - This operation returned because the timeout period expired.
The error message provides a non-helpful link pointing me at the test rule
section of ISA 2006 SP1 where my error is not listed.
I actually have thought of something that we changed on Friday. We did the
final demotion of the old SBS 2003 server and changed DNS on the ISA 2006
server to point to the new SBS 2008 server. However, email and the IIS site
that Outlook Anywhere uses was already running on the new server for the past
couple of weeks. I don't think that this should have effected anything. It
worked all day Friday.
I need some directly to troubleshoot this problem. Anyone else seen this issue?
thanks,
Amy Babinchak
Harbor Computer Services | 248-850-8616
Mobile 248-890-1794
Web
http://www.harborcomputerservices.net<http://www.harborcomputerservices.net/>
Client Blog
http://smalltechnotes.blogspot.com<http://smalltechnotes.blogspot.com/>
Tech Blog
http://securesmb.harborcomputerservices.net<http://securesmb.harborcomputerservices.net/>
Buy My House: http://www.shannonrealty.com/vassar_mls_tour.html
Are you an IT Pro? http://www.thirdtier.net<http://www.thirdtier.net/>
From: Amy Babinchak
Sent: Monday, December 15, 2008 1:29 PM
To: 'isapros@xxxxxxxxxxxxx'
Subject: Outlook Anywhere timeout issues
I'm getting some time out issues on my Outlook Anywhere rule. It was working
fine until today. (the usual story) We didn't make any changes to the server
over the weekend that any of us are aware of.
[cid:image002.png@01C95EFC.60E41660]
This is ISA 2006 in front of SBS 2008. When I run test rule, the first two
green checks happen almost instantly, then it sits for a very long time (as in
a minute or more) then checks OAB, sits another minute or more, then checks RPC
and unifiedmessaging.
What typically causes this?
thanks,
Amy Babinchak
Harbor Computer Services | 248-850-8616
Mobile 248-890-1794
Web
http://www.harborcomputerservices.net<http://www.harborcomputerservices.net/>
Client Blog
http://smalltechnotes.blogspot.com<http://smalltechnotes.blogspot.com/>
Tech Blog
http://securesmb.harborcomputerservices.net<http://securesmb.harborcomputerservices.net/>
Buy My House: http://www.shannonrealty.com/vassar_mls_tour.html
Are you an IT Pro? http://www.thirdtier.net<http://www.thirdtier.net/>
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