RE: OT: Remote assistance

  • From: "Falah Ahmed" <falah.ahmed@xxxxxxxxxxxx>
  • To: "[ISAserver.org Discussion List]" <isalist@xxxxxxxxxxxxx>
  • Date: Wed, 2 Jul 2003 09:38:30 +0300

Thanks,

Can u please give more information, how to create that file. Where to
get it ...etc.....

 

Thanks

 

 

Falah Ahmed

 

From: mario tognetti [mailto:martog@xxxxxxxxxx] 
Sent: 02 July 2003 09:33
To: [ISAserver.org Discussion List]

 

http://www.ISAserver.org

Perhaps I didn't known the problem. With R.A. it's possible to use a
simple file for the invitation, beyond MSN and Outlook. You can to save
the file in network share where the "expert" can to collect it and to
start the connection.

 

bye 

 

mario tognetti

        ----- Original Message ----- 

        From: Falah Ahmed <mailto:falah.ahmed@xxxxxxxxxxxx>  

        To: [ISAserver.org Discussion List]
<mailto:isalist@xxxxxxxxxxxxx>  

        Sent: Wednesday, July 02, 2003 7:00 AM

        Subject: [isalist] RE: OT: Remote assistance

         

        http://www.ISAserver.org

        Thanks

        I have tried that, but I do not want to logon on the other PC
remotely, I want to help the users without forcing them to Logoff .
Remote Desktop will force the user PC to logoff and will enable me to
logon Remotely.

         

        Thanks

         

         

        Falah Ahmed

         

        From: John Tolmachoff (Lists)
[mailto:johnlist@xxxxxxxxxxxxxxxxxxx] 
        Sent: 01 July 2003 16:48
        To: [ISAserver.org Discussion List]

         

        http://www.ISAserver.org

        Try using remote desktop.

         

        John Tolmachoff MCSE CSSA

        Engineer/Consultant

        eServices For You

        www.eservicesforyou.com

         

        -----Original Message-----
        From: Falah Ahmed [mailto:falah.ahmed@xxxxxxxxxxxx] 
        Sent: Tuesday, July 01, 2003 1:53 AM
        To: [ISAserver.org Discussion List]
        Subject: [isalist] Remote assistance

         

        http://www.ISAserver.org

        I know this is not the right place to post me question, but
maybe some can help,

         

        Anyone knows how to use remote assistance, which is available on
WinXP, over The LAN instead of using it through MSN or Outlook ??

         

        Sorry again for posting here :-) 

         

         

        Falah Ahmed

         

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