RE: OT: How to waste and hour of your life

  • From: "Greg Mulholland" <greg@xxxxxxxxxxxxxx>
  • To: "[ISAserver.org Discussion List]" <isalist@xxxxxxxxxxxxx>
  • Date: Tue, 14 Feb 2006 08:53:52 +1100

Hey Brian that's funny. I find the only way to understand them is to wiggle 
your head a bit when they talk to you. It has helped me at many a family 
Christmas I can tell you. At least then they think you are interested.
 
Greg Mulholland

________________________________

From: Brian Boyes [mailto:BrianB@xxxxxxxxx]
Sent: Tue 14/02/2006 3:57 AM
To: [ISAserver.org Discussion List]
Subject: [isalist] RE: OT: How to waste and hour of your life



http://www.ISAserver.org

> If you have nothing better to do, and would like to completely
> waste an hour of your life, then call up "Toys R' Us" and ask
> them to check stock on a badminton kit.

I can top that. I wasted several hours on Friday with MS support. All three
levels of technician we dealt with sounded like they worked in India. Not
that there's anything wrong with people in India, I just can't understand
them. Waited on hold for half an hour for the technician to get an install
code that I told him I already had. Later he was supposed to call us back,
but he never did. I got an email this morning saying the call was closed.
Turns out he called my office number in Canada which is the number on my
customer record rather than the number I specifically gave him in our
California office.

If we had just reinstalled the server and applications and restored the data
backups it would have taken less time than waiting on hold.

Argh!

Brian


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