Re: No longer able to access websites externally...

  • From: MarvinC <marvinc@xxxxxxxxx>
  • To: "[ISAserver.org Discussion List]" <isalist@xxxxxxxxxxxxx>
  • Date: Thu, 11 Aug 2005 11:45:17 -0400

Hey Tom I am testing this from an external network and I get this on
any of the sites I try it on. I get the following when running this in
DNSStuff

Tracert to www.nusolutions.biz
Hop T1 T2 T3 Best Graph IP Hostname Dist TTL Ctry Time 
1 0 0 0 0.5 ms     
 66.36.240.2 AS0
IANA-RSVD-0  c-vl102-d1.acc.dca2.hopone.net.   255 US Unknown: 8198dad7 
2 0 0 2 0.5 ms [+0ms]     
 66.36.224.227 AS0
IANA-RSVD-0  ge5-0.core2.dca2.hopone.net.  0 miles [+0]  254 US Unix:
15:42:19.208
3 1 2 1 1.8 ms [+1ms]     
 66.36.224.34 AS0
IANA-RSVD-0  ge2-0-241.core1.iad1.hopone.net.  0 miles [+0]  253 US
Unknown: 835f447d
4 4 5 5 3.6 ms [+1ms]     
 207.228.224.189 AS0
IANA-RSVD-0  pos5-1.core2.dca1.hopone.net.  0 miles [+0]  252 US Unix:
15:42:21.949
5 4 4 5 3.6 ms [+0ms]     
 65.207.95.197 AS0
IANA-RSVD-0  500.pos5-1.gw3.dca8.alter.net.  0 miles [+0]  251 US
Unix: 15:42:27.279
6 3 5 5 3.6 ms [+0ms]     
 152.63.37.30 AS0
IANA-RSVD-0  0.so-4-0-0.xl1.dca8.alter.net.  0 miles [+0]  249 US
Unix: 15:42:27.321
7 21 20 19 17 ms [+14ms]     
 152.63.10.101 AS0
IANA-RSVD-0  0.so-6-0-0.xl1.atl5.alter.net.  0 miles [+0]  248 US
Unix: 15:42:27.377
8 34 20 18 17 ms [+0ms]     
 152.63.84.109 AS0
IANA-RSVD-0  0.so-7-0-0.gw13.atl5.alter.net.  0 miles [+0]  247 US
Unix: 15:42:27.427
9 45 17 20 17 ms [+0ms]     
 157.130.71.170 AS0
IANA-RSVD-0  bellsouth-atl5-gw.customer.alter.net.  0 miles [+0]  248
US [Router did not respond]
10 29 17 18 17 ms [+0ms]     
 65.83.236.1 AS0
IANA-RSVD-0  axr00asm-0-0-0.bellsouth.net.  -1 miles [+0] 0 miles [+0]
 247 US [Router did not respond]
11 31 17 17 17 ms [+0ms]     
 65.83.237.1 AS0
IANA-RSVD-0  ixc00asm-4-0.bellsouth.net.  -1 miles [+0] 0 miles [+0] 
247 US Unix: 15:42:26.518
12 47 18 17 17 ms [+0ms]     
 205.152.37.70 AS19548
ADELPHIA-AS2  unknown.bellsouth.net  -1 miles [+0] 0 miles [+0]  247
US Unix: 15:42:26.552
13 44 19 19 18 ms [+0ms]     
 205.152.99.154 AS0
IANA-RSVD-0  unknown.bellsouth.net  -1 miles [+0] 0 miles [+0]  245 US
[Router did not respond]
14 29 19 19 18 ms [+0ms]     
 205.152.105.54 AS0
IANA-RSVD-0  unknown.bellsouth.net  -1 miles [+0] 0 miles [+0]  246 US
Unix: 15:42:26.615
15 44 20 18 18 ms [+0ms]     
 205.152.208.170 AS11188
LACOUNTY-ISD  [Missing reverse DNS entry]   -1 miles [+0] 0 miles [+0]
 244 US [Router did not respond]
16 30 19 20 19 ms [+1ms]     
 65.14.250.46 AS0
IANA-RSVD-0  unknown.bellsouth.net  -1 miles [+0] 0 miles [+0]  53 US
[Router did not respond]
17 42 27 26 26 ms [+7ms]     
 68.214.20.78 AS0
IANA-RSVD-0  adsl-214-20-78.asm.bellsouth.net.  -1 miles [+0] 0 miles
[+0]  243 US [Router did not respond]
18 * * * 99999 ms [+99999ms]     
 [Unknown] [Unknown - Firewall did not respond]  -1 miles [+0] 0 miles
[+0]
19 * * * 99999 ms [+0ms]     
 [Unknown] [Unknown - Firewall did not respond]  -1 miles [+0] 0 miles
[+0]
20 * * * 99999 ms [+0ms]     
 [Unknown] [Unknown - Firewall did not respond]  -1 miles [+0] 0 miles
[+0]
21 * * * 99999 ms [+0ms]     
 [Unknown] [Unknown - Firewall did not respond]
[4 hops with no response:
assuming we hit a firewall
that blocks pings]  -1 miles [+0]        

I'm not sure if this is stating that the problem is with my firewall
or the ISP, BellSouth.



On 8/10/05, Thomas W Shinder <tshinder@xxxxxxxxxxx> wrote:
> http://www.ISAserver.org
> 
> Hi Marvin,
> 
> Testing from the inside is of no value.
> 
> Here's what I get:
> 
> F:\>tracert www.nusolutions.biz
> 
> Tracing route to www.nusolutions.biz [70.148.240.122]
> over a maximum of 30 hops:
> 
>  1   130 ms    <1 ms    <1 ms  CELESTIX-H5L4CS.tacteam.net
> [192.168.1.60]
>  2    <1 ms    <1 ms    <1 ms  192.168.123.100
>  3     3 ms     3 ms     3 ms  10.33.8.1
>  4     3 ms     3 ms     4 ms  P6-2.LCR-01.DLLSTX.verizon-gni.net
> [130.81.32.17
> ]
>  5    28 ms    28 ms    28 ms
> so-7-0-0-0.PEER-RTR1.ATL81.verizon-gni.net [130.
> 81.17.143]
>  6    28 ms    28 ms    37 ms
> ge-0-2-0-0.PEER-RTR1.ATL81.verizon-gni.net [130.
> 81.15.62]
>  7    28 ms    32 ms    28 ms  65.83.236.163
>  8    44 ms    44 ms    44 ms  AXR00AEP-1-0-0.bellsouth.net
> [65.83.236.48]
>  9    45 ms    45 ms    45 ms  65.83.236.117
>  10    44 ms    44 ms    44 ms  ixc01asm-5-0.bellsouth.net [65.83.237.7]
>  11    47 ms    46 ms    46 ms  205.152.99.158
>  12    45 ms    45 ms    45 ms  205.152.105.54
>  13    45 ms    45 ms    46 ms  205.152.208.170
>  14    47 ms    46 ms    46 ms  65.14.250.46
>  15    54 ms    55 ms    53 ms  adsl-214-20-78.asm.bellsouth.net
> [68.214.20.78]
> 
>  16     *        *        *     Request timed out.
>  17     *        *        *     Request timed out.
>  18     *        *        *     Request timed out.
>  19     *        *        *     Request timed out.
>  20     *        *        *     Request timed out.
>  21     *        *        *     Request timed out.
>  22     *        *        *     Request timed out.
>  23     *        *        *     Request timed out.
>  24     *        *        *     Request timed out.
>  25  ^C
> F:\>
> 
> 
> 
> Tom
> www.isaserver.org/shinder
> Tom and Deb Shinder's Configuring ISA Server 2004
> http://tinyurl.com/3xqb7
> MVP -- ISA Firewalls
> 
> 
> 
> > -----Original Message-----
> > From: MarvinC [mailto:marvinc@xxxxxxxxx]
> > Sent: Wednesday, August 10, 2005 1:06 PM
> > To: [ISAserver.org Discussion List]
> > Subject: [isalist] Re: No longer able to access websites externally...
> >
> > http://www.ISAserver.org
> >
> > Not me Tom. I'm www.nusolutions.biz and it's published at
> > 70.148.240.122.
> > Tracert for me shows:
> >
> > H:\>tracert www.nusolutions.biz
> >
> > Tracing route to www.nusolutions.biz [70.148.240.122]
> > over a maximum of 30 hops:
> >
> >   1    <1 ms    <1 ms    <1 ms  10.1.17.254
> >   2     1 ms     1 ms    <1 ms  208.62.73.254
> >   3     *        *        *     Request timed out.
> >   4     *        *        *     Request timed out.
> >   5     *        *        *     Request timed out.
> >   6     *        *        *     Request timed out.
> >   7     *        *        *     Request timed out.
> >
> > The domain hasn't expired and I can browse it locally on my web and
> > desktop systems.
> > The SSL Cert for OWA is also fine as I can log in to the mail server
> > without a problem.
> >
> >
> > On 8/10/05, Thomas W Shinder <tshinder@xxxxxxxxxxx> wrote:
> > > http://www.ISAserver.org
> > >
> > > Hi Marvin,
> > >
> > > Where are you in this chain:
> > >
> > > F:\>tracert www.nusolutions.nu
> > >
> > > Tracing route to www.nusolutions.nu [69.25.75.72]
> > > over a maximum of 30 hops:
> > >
> > >  1    37 ms    <1 ms    <1 ms  CELESTIX-H5L4CS.tacteam.net
> > > [192.168.1.60]
> > >  2    <1 ms    <1 ms    <1 ms  192.168.123.100
> > >  3     3 ms     2 ms     2 ms  10.33.8.1
> > >  4     3 ms     3 ms     4 ms  P6-2.LCR-01.DLLSTX.verizon-gni.net
> > > [130.81.32.17
> > > ]
> > >  5     5 ms     7 ms     5 ms
> > > so-6-0-0-0.PEER-RTR1.DFW80.verizon-gni.net [130.
> > > 81.17.173]
> > >  6     5 ms     5 ms     5 ms  so-5-1-0-0.gar2.Dallas1.Level3.net
> > > [4.78.234.1]
> > >
> > >  7     5 ms     5 ms     5 ms  ae-1-52.bbr2.Dallas1.Level3.net
> > > [4.68.122.33]
> > >  8    47 ms    47 ms    47 ms  so-3-0-0.mp1.Boston1.Level3.net
> > > [209.247.9.125]
> > >
> > >  9    47 ms    47 ms    47 ms  ge-1-1-51.car1.Boston1.Level3.net
> > > [4.68.100.2]
> > >  10    47 ms    47 ms    48 ms  unknown.Level3.net [63.211.175.26]
> > >  11    47 ms    47 ms    47 ms  border8.ge1-1-bbnet1.bsn.pnap.net
> > > [63.251.128.13
> > > ]
> > >  12     *        *        *     Request timed out.
> > >  13     *        *        *     Request timed out.
> > >  14     *        *        *     Request timed out.
> > >  15     *        *        *     Request timed out.
> > >  16     *        *     ^C
> > > F:\>
> > >
> > >
> > > Thanks!
> > >
> > > Tom
> > > www.isaserver.org/shinder
> > > Tom and Deb Shinder's Configuring ISA Server 2004
> > > http://tinyurl.com/3xqb7
> > > MVP -- ISA Firewalls
> > >
> > >
> > >
> > > > -----Original Message-----
> > > > From: MarvinC [mailto:marvinc@xxxxxxxxx]
> > > > Sent: Wednesday, August 10, 2005 12:09 PM
> > > > To: [ISAserver.org Discussion List]
> > > > Subject: [isalist] Re: No longer able to access websites
> > externally...
> > > >
> > > > http://www.ISAserver.org
> > > >
> > > > When navigating to one of the sites I get a "Page not
> > found" error.
> > > > One of the sites would be:
> > > > www.nusolutions.biz
> > > >
> > > > I can access this site fine internally but not externally.
> > > >
> > > >
> > > > On 8/10/05, MarvinC <marvinc@xxxxxxxxx> wrote:
> > > > > http://www.ISAserver.org
> > > > >
> > > > > I don't know what happened but I notice that I'm no
> > longer able to
> > > > > access any of my websites externally. These sites sit
> > > > behind ISA2K4 on
> > > > > W2K3. The puvlishing rules haven't changed nor has any of the
> > > > > interface settings. I notice that I'm able to access my SSL OWA
> > > > > externally so I'm "thinking" this rules out there being a
> > > > problem with
> > > > > the server. I could be wrong and wonder if anyone have
> > any direction
> > > > > for troubleshooting this issue? ANY responses are appreciated.
> > > > >
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