Hi, Macromedia Contribute is is html editing sowftware, usually we generate a key to the authorized staff and send it by e-mail to them,when they receive the key they will just click on it and it will make the connection to our FTP location automaticaly, now when they use that key in our work area they cant get the connection to our FTP (We have ISA Server Port 21 is open)but if they use the key outside our work area the can connect normally! could anyone give some clue :( thanks Falah Ahmed