Hi Amy,
Just a couple ideas... Peter
From: "Amy Babinchak" <amy@xxxxxxxxxxxxxxxxxxxxxxxxxx> Reply-To: "[ISAserver.org Discussion List]" <isalist@xxxxxxxxxxxxx> To: "[ISAserver.org Discussion List]" <isalist@xxxxxxxxxxxxx> Subject: [isalist] MSN Email Issue Date: Tue, 17 Feb 2004 08:54:09 -0500
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I'm kicking myself for ignoring the posts on MSN. Is there a searchable archive of this list? If so, let me know where to find it and I'll go there for the answer. Here's the question:
Customer is using MSN 8. Up until Monday she was able to view and use the email portion of MSN. But since then when she clicks the send/receive button up comes a prompt to log into the ISA server. The username listed in the pop up box is her MSN login name. Looking at the server logs, MSN has tried a bunch of times to log her in with her MSN username and password. No amount of putting in the correct username and password into that box gets her email downloading. The firewall client is installed on her computer. The rest of MSN is working fine. Internet Explorer is working fine and she has no other networking issues. What happened to MSN? I'm unable to locate somewhere in it to tell it to use the proxy.
Thanks,
Amy
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