This will also help, to trouble shoot. Perform the chkwsp32.exe /f, this will help you verify that you can are communicating with Flagship. Below is a sample off of my client at my network. C:\Program Files\Microsoft Firewall Client>chkwsp32.exe /f ****************************************************************** **** Firewall client Diagnostic Information **** ****************************************************************** WAIT... CONFIGURATION: Firewall client - Configuration Location: C:\Documents and Settings\All Users.WINNT\Application Data\Microsoft\Firewall Client\ Proxy Name (IP Addr): ATL-NA-ISA-01.msdna.msdemo.com WINSOCK 2.0: Firewall client is a Layered Service Provider IP: Installed WAIT... 32-bit Firewall client: Winsock Name: C:\WINNT\System32\wsock32.dll Version: 5.0.2195.2871 Description: Windows Socket 32-Bit DLL Version Type: FREE Layered Service Provider version: 3.0.1200.50 Client version of control protocol: 11 ISA SERVER: Testing against server: 10.0.0.1 ( atl-na-isa-01.msdna.msdemo.com ) Version: 3.0.1200.50 Version Type: FREE Server version of control protocol: 11 Windows version: 5.0 Windows build number: 2195 ------------------------------------------- Client control protocol version MATCHES the server control protocol C:\Program Files\Microsoft Firewall Client>