How many protocol defs are in the list? If you only have four (HTTP, HTTPS, FTP, Gopher), then your ISA is running in Cache mode. Jim Harrison MCP(NT4, W2K), A+, Network+, PCG http://www.microsoft.com/isaserver http://isaserver.org/Jim_Harrison http://isatools.org Read the help, books and articles! ----- Original Message ----- From: "Adam" <adam.hearne@xxxxxxxxxxxxxxxxxxxx> To: "[ISAserver.org Discussion List]" <isalist@xxxxxxxxxxxxx> Sent: Monday, August 04, 2003 18:46 Subject: [isalist] ISA server newbie question http://www.ISAserver.org Hi guys, Firstly I would like to say that I am happy to have stumbled upon such a leading edge message board. This is my first job in IT administration and in using ISA Server. My question is one which hopefully I can look back on with you guys and laugh about once it is solved. It goes a little something like this... I am unable to create a new protocol definition. We had some contractors in the other day and the ISA Server has a few suttle differences. E.g. When I go to the action menu for the 'protocol definitions' item, the drop down list does not give me the option "New > " . I can only select View or Refresh. In an attempt to provide more detail on this problem... if I try to edit an existing protocol definition, all the fields a greyed-out and un-editable. I can edit all other items within the policy elements section i.e., I can create a new Schedule, Set, Group or Dial-up entry, but cannot create new Protocol Definitions. Has anyone had this problem before? Is this just a matter of a simple checkbox somewhere in ISA thats gives the option -> "Annoy the new Network Admin after handover" Thanks in advance for any time spent on your replies. Adam ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=isalist ISA Server Newsletter: http://www.isaserver.org/pages/newsletter.asp ISA Server FAQ: http://www.isaserver.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ Other Internet Software Marketing Sites: Leading Network Software Directory: http://www.serverfiles.com No.1 Exchange Server Resource Site: http://www.msexchange.org Windows Security Resource Site: http://www.windowsecurity.com/ Network Security Library: http://www.secinf.net/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------ You are currently subscribed to this ISAserver.org Discussion List as: jim@xxxxxxxxxxxx To unsubscribe send a blank email to $subst('Email.Unsub')