Re: ISA server errors in ARRAY envirment (strange)

  • From: "Jean-Paul Natola" <jnatola@xxxxxxxxxxxxxxxxxx>
  • To: "[ISAserver.org Discussion List]" <isalist@xxxxxxxxxxxxx>
  • Date: Sun, 10 Aug 2003 13:26:07 -0400

This is true  as well as for DELL and others,  but that is ONLY 
the first level  support, when you PAY for an incident, you TOP level
support, even holds true for dell  with reg tech support,  home user 
support /first level support is routed to India, but when you  have lets 
say a failed disk or something,then get them on the phone and let them 
that you are NOT an end user and that you know , this piece is faulty 
they don't give you the run around.





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