RE: ISA Slows Down Till No Internet Access

  • From: "Kincer, Rick" <Rick_Kincer@xxxxxxxxxx>
  • To: "[ISAserver.org Discussion List]" <isalist@xxxxxxxxxxxxx>
  • Date: Mon, 5 May 2003 09:22:22 -0400

http://www.ISAserver.org


I have disabled the cache with no success, just had to restart the w3proxy
service. I am going to bring the cache back up and make it maybe 500 Megs
and see what that might do.

Thanks,

Rick

 -----Original Message-----
From:   David V. Dellanno [mailto:ddellanno@xxxxxxxxxx] 
Sent:   Thursday, May 01, 2003 8:34 AM
To:     [ISAserver.org Discussion List]
Subject:        [isalist] RE: ISA Slows Down Till No Internet Access

http://www.ISAserver.org


Hi Rick,
        I read your thread and it seems that you didn't mention that you
have disabled cache on the offending server, but drop the size of the
cache to a minimum.  Is this true? Have you disabled cache on the
offending server?  Sorry for the repeated questions.

-----Original Message-----
From: Kincer, Rick [mailto:Rick_Kincer@xxxxxxxxxx] 
Sent: Thursday, May 01, 2003 8:31 AM
To: [ISAserver.org Discussion List]
Subject: [isalist] RE: ISA Slows Down Till No Internet Access


http://www.ISAserver.org


Tom,

We installed the newest version of RainWall and while troubleshooting a
glitch I mentioned it to them but I didn't address it directly but I
will today. We are not publishing anything, ISA is used for outbound
Internet access only. I can't believe that after so many rebuilds and
new hardware we still have this trouble but the second server has never
had a problem...

Thank you,

Rick

 -----Original Message-----
From:   Thomas W Shinder [mailto:tshinder@xxxxxxxxxxxxxxxxxx] 
Sent:   Wednesday, April 30, 2003 8:00 PM
To:     [ISAserver.org Discussion List]
Subject:        [isalist] RE: ISA Slows Down Till No Internet Access

http://www.ISAserver.org


Hi Rick,

Have you checked with RainFinity to see if they have something similar
documented? Also, are you publishing any DNS servers?

Thanks!
Tom

Thomas W Shinder 
www.isaserver.org/shinder 
ISA Server and Beyond: http://tinyurl.com/1jq1 
Configuring ISA Server: http://tinyurl.com/1llp 



-----Original Message-----
From: Kincer, Rick [mailto:Rick_Kincer@xxxxxxxxxx] 
Sent: Wednesday, April 30, 2003 9:08 AM
To: [ISAserver.org Discussion List]
Subject: [isalist] RE: ISA Slows Down Till No Internet Access


http://www.ISAserver.org


Tom,

Thanks for the help! We went the route of new hardware and a new build
and still the same problem. I ran a check on your suggestion and
received Zero during both times. 

I am at my last on this one, MS can't help since we run RainWall, they
say I would have to remove it but then there would be no users hitting
it to load up the server anyway.....and I can't point the IP to that
server only because if it fails I'll have too much downtime switching to
the other......This is really making ISA look bad even though server #2
has been running without a problem....all they see is a slow to no
Internet connection.

Any ideas would be greatly appreciated!!


Rick

 -----Original Message-----
From:   Thomas W Shinder [mailto:tshinder@xxxxxxxxxxxxxxxxxx] 
Sent:   Wednesday, April 23, 2003 6:07 PM
To:     [ISAserver.org Discussion List]
Subject:        [isalist] RE: ISA Slows Down Till No Internet Access

http://www.ISAserver.org


Hi Rick,

You'll find it in the Firewall service objects, IIRC, in the Performance
console.

HTH,
Tom

Thomas W Shinder
www.isaserver.org/shinder 
ISA Server and Beyond: http://tinyurl.com/1jq1
Configuring ISA Server: http://tinyurl.com/1llp

 


-----Original Message-----
From: Kincer, Rick [mailto:Rick_Kincer@xxxxxxxxxx] 
Sent: Wednesday, April 23, 2003 5:02 PM
To: [ISAserver.org Discussion List]
Subject: [isalist] RE: ISA Slows Down Till No Internet Access


http://www.ISAserver.org


Tom,

Thanks for the quick response! I am not sure what you're referring to,
how can I set up this baseline? I might just be misunderstanding the
term.

Thanks again,

Rick

 -----Original Message-----
From:   Thomas W Shinder [mailto:tshinder@xxxxxxxxxxxxxxxxxx] 
Sent:   Wednesday, April 23, 2003 3:36 PM
To:     [ISAserver.org Discussion List]
Subject:        [isalist] RE: ISA Slows Down Till No Internet Access

http://www.ISAserver.org


HI Rick,

Get a baseline on your "Non-connected UDP mappings" when things are
working. Then get a reading when things are not working. Let us know if
you notice any significant differences.

Thanks!
Tom

Thomas W Shinder
www.isaserver.org/shinder 
ISA Server and Beyond: http://tinyurl.com/1jq1
Configuring ISA Server: http://tinyurl.com/1llp

 


-----Original Message-----
From: Kincer, Rick [mailto:Rick_Kincer@xxxxxxxxxx] 
Sent: Wednesday, April 23, 2003 2:06 PM
To: [ISAserver.org Discussion List]
Subject: [isalist] ISA Slows Down Till No Internet Access


http://www.ISAserver.org


Hello all,

Help!!

I have one I have been fighting for over a month, we have ISA Enterprise
Edition SP1 installed in Integrated mode on Win2K SP3 in an NT domain.
We have two servers using RainWall for load balancing and fail-over. We
have about 1500 users hitting the two servers.

Problem: (we are only having problems with one server) ISA will be
delivering pages with no problem and for no reason the Internet access
from this one server slows down till it no longer serves up any pages. I
have seen many times where begin it's downhill slide by IE saying that
it was "done" downloading a page and the page is blank. Hit refresh and
the page comes up (this does not happen all the time though, it may just
slow with no warning). The server is not locked, we do a "net stop
w3proxy" or just restart the services and it is fine till the next day
it will do it again.

We have checked the cache, actually I have replaced the drive with a
large drive and made the cache huge and then incrementally reduced it
down to where we are not using caching at all and still have the same
trouble. Also tried spreading it across multiple drives.

We have formatted the box and re-installed everything, using the ISA
configuration from the box that has no difficulty.

We have all the latest and greatest patches installed.

We have replaced the NIC cards, re-installed TCP/IP, still the same
problem.

And checked about every configuration I can think of and still the same
problem.


Any ideas? Someone about to hang me on a flagpole out front if they go
through this much more..... Thank you,

Rick

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