Re: ISA Reboots Periodically (losing confidence quickly)

  • From: "Thomas W Shinder" <tshinder@xxxxxxxxxxxxxxxxxx>
  • To: "[ISAserver.org Discussion List]" <isalist@xxxxxxxxxxxxx>
  • Date: Wed, 4 Jun 2003 09:54:14 -0500

Hi Brett,

Where was the survey? I want to take it too!

Thanks!
Tom

Thomas W Shinder
www.isaserver.org/shinder 
ISA Server and Beyond: http://tinyurl.com/1jq1
Configuring ISA Server: http://tinyurl.com/1llp

 


-----Original Message-----
From: Bret Hanson [mailto:Bhanson@xxxxxxxxxx] 
Sent: Wednesday, June 04, 2003 8:45 AM
To: [ISAserver.org Discussion List]
Subject: [isalist] Re: ISA Reboots Periodically (losing confidence
quickly)


http://www.ISAserver.org


I answered a survey for Microsoft yesterday and one of the questions
was,
"if MS were to develop an ISA appliance...would I consider it for my
customers?"  Sounds like MS is right behind you Ed!

-----Original Message-----
From: Edward Sullivan [mailto:esullivan@xxxxxxx] 
Sent: Wednesday, June 04, 2003 8:36 AM
To: [ISAserver.org Discussion List]
Subject: [isalist] Re: ISA Reboots Periodically (losing confidence
quickly)


http://www.ISAserver.org


Exactly, which was my point - the right tool for the right job. We don't
have a need for Exchange RPC publishing or SSL bridging, so that level
of
flexibility isn't a benefit we gain from ISA. (We do host a few www
services, and to protect those we use eEye's SecureIIS.)

You know what I would LOVE to see, Tom? I don't know what your take on
this is, but why doesn't Microsoft work with someone like Dell or HP to
make an ISA appliance? Have it run just like ISA, but with compliant
hardware built to minimize hardware incompatibility issues. (Heck, stick
it in a colorful pizza box like the iPrism appliance or Google's search
box to appease the marketing folks.)

THERE's an idea to make someone lots of $$$. How many people on this
list
would buy an ISA appliance? We use both Maxtor and Dell NAS appliances
and
I love em. I would even consider getting an ISA appliance for reporting
and web-filtering if someone ever made one.

Ed Sullivan
Director of Information Technology
esullivan@xxxxxxx <mailto:esullivan@xxxxxxx> 
KMA Direct Communications
Confidential and Proprietary


-----Original Message-----
From: Thomas W Shinder [mailto:tshinder@xxxxxxxxxxxxxxxxxx]
Sent: Tuesday, June 03, 2003 7:39 PM
To: [ISAserver.org Discussion List]
Subject: [isalist] Re: ISA Reboots Periodically (losing confidence
quickly)


http://www.ISAserver.org


Hi Edward,

How are those NetScreen devices with Exchange RPC publishing and SSL
bridging? :-)

All products have their nitches. NetScreen can do layer 2 transparent
firewalling ISA can't. But NetScreen becomes swiss cheese or complely
blind when it comes to protecting Web services and email services.

Tom

Thomas W Shinder 
www.isaserver.org/shinder 
ISA Server and Beyond: http://tinyurl.com/1jq1 
Configuring ISA Server: http://tinyurl.com/1llp 



-----Original Message-----
From: Edward Sullivan [mailto:esullivan@xxxxxxx] 
Sent: Tuesday, June 03, 2003 6:02 PM
To: [ISAserver.org Discussion List]
Subject: [isalist] Re: ISA Reboots Periodically (losing confidence
quickly)


http://www.ISAserver.org


"I really don't believe in dropping tons of cash on Internet Appliances,
when a PC running reasonably priced software *should* be able to manage
the task just as well."

"My server reboots itself on a random basis. I have been meaning to nuke
and pave the systems for a while , but lack the desire to spend 6 hrs
rebuilding it from the ground."

Our two NetScreen 50 firewalls secure the networks of our main and
sister
location and provide VPN WAN to link our two sites.

The text below is copied from the web admin screen of one of the NS50's:

//Up 5260 hours 9 minutes 30 seconds since 2002-10-27 12:13:01//

The last time one of the NS50's was rebooted was for a scheduled outage
unrelated to the firewall. We paid $4850 for each in December of 2001.

I think ISA is great for specific environments and scenarios. Not every
office can afford to shell out 5K for a firewall. However, I have
minimal
staff which handles help desk as well as network, os, telephony, and
development functions. I don't have time to mess around with something
as
mission critical as our Internet access and network security.

A 1 processor ISA license costs about $1200. Add a properly-equipped
server at say $1500, giving you a grand total of $2700, or half the cost
of a firewall appliance. At half the cost, you gain great flexibility,
reporting, and ease of use of use with ISA. If this is what you need,
and
you have a small to medium size office, and the time and money to spend
supporting it, then ISA is great. In my case I don't have the manpower
to
deal with problems like the ones that occur regularly in ISA. What I
spent
on a firewall appliance I gain back over time in support resources -
time
and money, and stability. 

(Also keep in mind that you don't own that $1200 piece of MS software.
You
bought the license to use it, but you can't count it as an asset in a
sale, or ever sell it to anyone else. Just look back at the
Bluelight.com
fiasco.)

This is only my two cents. Please don't flame me - I believe in the
RIGHT
environment with the staff to support it, I think ISA wins hands down.
In
other cases, something else is needed. It is up to you to chose the
right
tool to get the job done for your environment.

Ed





-----Original Message-----
From: Mark Strangways [mailto:strangconst@xxxxxxxxxx]
Sent: Tuesday, June 03, 2003 5:15 PM
To: [ISAserver.org Discussion List]
Subject: [isalist] Re: ISA Reboots Periodically (losing confidence
quickly)


http://www.ISAserver.org


I have the issues you describe.
My server reboots itself on a random basis.
I have been meaning to nuke and pave the systems for a while , but lack
the desire to spend 6 hrs rebuilding it from the ground. I know my
server
requires some new drives, and this is what is likely causing my servers
stress.

If you can keep the server offline from the internet, try to run the
server with ISA disabled. You will "likely" find that it will reboot
with
out ISA running. But you will have to use it as a server in some form to
make sure it's taxed. Perhaps disable the web cache if you use it.

Regards,

Mark S
----- Original Message ----- 
From: "Mike-TechniSource" <mike@xxxxxxxxxxxxxxxx>
To: "[ISAserver.org Discussion List]" <isalist@xxxxxxxxxxxxx>
Sent: Tuesday, June 03, 2003 12:13 PM
Subject: [isalist] Re: ISA Reboots Periodically (losing confidence
quickly)


http://www.ISAserver.org


Hello All,

Thank you for all your quick replies.

All of the things you mention are valid points - and I will narrow it
down
that way.  I guess I ruled some of the hardware issues out, due to the
server being an pre-existing server for some other critical services
previous to ISA being installed on there.  Still, ISA may be stressing
the
server in a different way, than previously before.  Addressing different
memory locations, being ultra network intensive, etc.

Swapping the RAM is a wonderful idea - even know we never got any parity
errors, and so forth.

I appreciate your input - and also restoring my confidence in ISA Server
- as I really don't believe in dropping tons of cash on Internet
Appliances, when a PC running reasonably priced software *should* be
able
to manage the task just as well (if not better).

Thanks!

Mike


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