RE: ISA Reboots Periodically (losing confidence qui ckly)
- From: "Jim Harrison" <jim@xxxxxxxxxxxx>
- To: "[ISAserver.org Discussion List]" <isalist@xxxxxxxxxxxxx>
- Date: Tue, 3 Jun 2003 19:01:28 -0700
Now you've hit on one of my favorite complaints; no vendor certification for
ISA.
Windows has their logo requirements; ISA should be at least as stringent.
Jim Harrison
MCP(NT4, W2K), A+, Network+, PCG
http://www.microsoft.com/isaserver
http://isaserver.org/Jim_Harrison
http://isatools.org
Read the help, books and articles!
----- Original Message -----
From: "Thomas W Shinder" <tshinder@xxxxxxxxxxxxxxxxxx>
To: "[ISAserver.org Discussion List]" <isalist@xxxxxxxxxxxxx>
Sent: Tuesday, June 03, 2003 17:52
Subject: [isalist] RE: ISA Reboots Periodically (losing confidence qui ckly)
http://www.ISAserver.org
Hi Shawn,
BINGO. I'd put on my wish list a vendor certification process the proves
the add-on won't cause runaway firewall or Web proxy services. There are
a few unusual configs that generate KB articles that can cause service
problems, but I only very rarely run into them. The most common probems:
1. Misconfiguration -- true for all firewalls, not just ISA
2. Layer 1 problems --hardware is broken, very common with cheapo
components flooding the market, even in high dollar hardware
3. Layer 8 problems -- lack of skill and knowledge, as well as politics,
that cause problems with systems that we need to connect to
I wouldn't even put primary ISA Server problems, that is to say, a clean
machine, in the top ten.
HTH,
Tom
Thomas W Shinder
www.isaserver.org/shinder
ISA Server and Beyond: http://tinyurl.com/1jq1
Configuring ISA Server: http://tinyurl.com/1llp
-----Original Message-----
From: Quillman Shawn (RBNA/CIT1.1) *
[mailto:Shawn.Quillman@xxxxxxxxxxxx]
Sent: Tuesday, June 03, 2003 12:22 PM
To: [ISAserver.org Discussion List]
Subject: [isalist] RE: ISA Reboots Periodically (losing confidence qui
ckly)
http://www.ISAserver.org
Ditto. We've got 150,000ish people running through multiple ISA boxes
worldwide (for proxy). Works great. Installed for other clients also
with
great success. I would go so far as to say it's one of Microsoft's
premier
products in terms of stability. In my experience it simply does not go
down
without the help of third party forces. I'm not the world's greatest MS
fan, but definite Kudos to the ISA team.
-Shawn
-----
Shawn R. Quillman
Robert Bosch Corporation RBNA/CIT1.1
38000 Hills Tech Drive
Farmington Hills, MI 48331
(248) 553-1164 (P) (248) 848-2855 (F)
shawn.quillman@xxxxxxxxxxxx
-----Original Message-----
From: David V. Dellanno [mailto:ddellanno@xxxxxxxxxx]
Sent: Tuesday, June 03, 2003 12:29 PM
To: [ISAserver.org Discussion List]
Subject: [isalist] RE: ISA Reboots Periodically (losing confidence
quickly)
http://www.ISAserver.org
Hi Mike,
I wouldn't throw your hands up just yet. I've had ISA working
since it's release. I have also install many ISA servers for companies
and I out of all the services ISA never had a reboot issue yet (knock on
sillicon). Now don't laugh but my ISA is sitting on a generic (built
with ME! two hands) P1 -166Mhz with 128MB, yes you heard it correctly,
P166 128MB, Windows 2000 Server and it has been rock solid. Yes its
definitely time for an upgrade but there are poor engineers out in the
world. With no unexpected reboot events (wooyoo!).
Are all six ISA boxes reboot unexpectedly? Have you attempted
to install ISA on a complete different hardware system yet, to verify
that its not hardware related? What have you done so far for
touble-shooting?
-----Original Message-----
From: Mike-TechniSource [mailto:mike@xxxxxxxxxxxxxxxx]
Sent: Tuesday, June 03, 2003 11:19 AM
To: [ISAserver.org Discussion List]
Subject: [isalist] ISA Reboots Periodically (losing confidence quickly)
http://www.ISAserver.org
Hello,
This is really getting on my nerves in a major way.
About 2-3 times per day (sometimes more), our ISA Box reboots - and all
the Event Viewer can tell us, is that the "System Shutdown Unexpectedly"
(well no duh) - and there is nothing else of any value whatsoever, that
tells us what it may have been.
This is totally unacceptable - and I need to get to the bottom of it.
Honestly - I've installed about 6 ISA Boxes - in several different
corporate environments - and I am quickly losing confidence in ISA
Server - as it just does not run like a true corporate firewall should.
In every case, we install the software in a Windows 2000 domain
environment, on ultra-quality Servers, SP1 & FP1, Windows 2000 SPx (the
latest), etc. We are always patched with the latest software upgrades,
and I own every ISA Book written (so needless to say, I do my homework).
What could this be?
ISA Server may be wonderful - but it's only as good as the Machine, and
Operating System that it runs on top of. Maybe it's time to purchase an
Internet Appliance for this mission critical task - as I can't bank my
life on something that is unreliable.
Is ISA Server truly a corporate solution??? Are all of you having good
luck in general with the Software?
I searched the Infobase on MS's site - and it comes back with NOTHING
regarding random reboots, and other such topics. Is there anything I
can check, that can narrow down why this is happening to us? Is it an
attack potentially?
I would appreciate any information that could help us out.
Thanks,
Mike
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