[isalist] Re: ISA, Exchange, and Blackberries...

  • From: "Gerald G. Young" <g.young@xxxxxxxx>
  • To: <isalist@xxxxxxxxxxxxx>
  • Date: Fri, 27 Oct 2006 12:09:33 -0400

Tom,

 

I'm guessing (based on your statement that he's accessing through OWA)
that he followed the procedure below to set this up:

Add an email address for an email account that you access using a
desktop web browser 

1.       Select the I can access my email account using a web browser
(Outlook Web Access) option. 

2.       Click Next. 

3.       In the Outlook Web Access URL field, type the web address that
you use to access the email account.

4.       Verify your email address.

5.       In the Email account name field, type the mailbox name for your
Outlook account. The mailbox name is the same as your login name, and it
is usually case-sensitive.

6.       In the User name field, type your user name. 

7.       Verify your password. 

8.       Click Next.

The above is done through the carrier's user account.

 

The whole set of procedures for Outlook is given below (this was taken
from a Cingular Account):


Add a Microsoft Outlook work email address 


Your Microsoft Outlook email account must be enabled on a Microsoft
Exchange Server. If you do not know the server type, contact your system
administrator. 

Note: If you access your email account using a desktop computer on your
company's network, use your desktop web browser to add the email address
for the account. 

1.       Perform one of the following actions:

o        On your BlackBerry device or BlackBerry-enabled device, on the
BlackBerry Internet Service web site, click Email accounts. Click Add an
email account.

o        In a desktop web browser, on the BlackBerry Internet Service
web site, in the left pane, click Email accounts. Click Add account.

2.       In the Email Address field, type the full email address (for
example, clydewarren@xxxxxxxxxxx).

3.       In the Password and Confirm Password fields, type the password
for your email account.

4.       Click Next.

5.       Perform one of the following actions:

o        If you access your work email account using a desktop web
browser, skip to "Add an email address for an email account that you
access using a desktop web browser."

o        If you access your work email account from a desktop computer
on your company's network, skip to "Add an email address for an email
account that you access using Outlook."

Add an email address for an email account that you access using a
desktop web browser 

1.       Select the I can access my email account using a web browser
(Outlook Web Access) option. 

2.       Click Next. 

3.       In the Outlook Web Access URL field, type the web address that
you use to access the email account.

4.       Verify your email address.

5.       In the Email account name field, type the mailbox name for your
Outlook account. The mailbox name is the same as your login name, and it
is usually case-sensitive.

6.       In the User name field, type your user name. 

7.       Verify your password. 

8.       Click Next.

Add an email address for an email account that you access using Outlook 

1.       Select the I always use Outlook to access my email account
option. 

2.       Click Next.

3.       Perform one of the following actions:

o        To install the mail connector on your desktop computer, click
Download. Complete the on-screen instructions. Click Install. If
prompted, provide additional account information. See "About Microsoft
Outlook work email account settings for setup with the mail connector"
for more information. To share your mail connector with colleagues,
select the I want to allow others to share my Mail Connector option.

Note: You cannot download the mail connector using your BlackBerry
device or BlackBerry-enabled device. Try adding the account from the
BlackBerry Internet Service web site in a desktop web browser to
download the mail connector.

o        To use a colleague's mail connector, click Click here. Type the
mail connector ID. Click Next. If prompted, provide additional account
information. Click Next. Verify that Outlook is not set to store email
messages locally. Click OK.

You can also add a personal email address and a Lotus Notes work email
address.  I use this service to grab my gmail data as a personal email
address.  Last year that used to be done at intervals.  This year,
however, whenever I send a message or receive a message through my gmail
account, my BlackBerry gets it pretty much in real time (few second
delay at most). 

Cordially yours,
Jerry G. Young II
Applications Engineer, Platform Engineering
Enterprise Hosting
NTT America, an NTT Communications Company

22451 Shaw Rd.
Sterling, VA 20166

Office: 571-434-1319
Fax: 703-333-6749
Email: g.young@xxxxxxxx 

________________________________

From: isalist-bounce@xxxxxxxxxxxxx [mailto:isalist-bounce@xxxxxxxxxxxxx]
On Behalf Of Thomas W Shinder
Sent: Friday, October 27, 2006 11:41 AM
To: isalist@xxxxxxxxxxxxx
Subject: [isalist] Re: ISA, Exchange, and Blackberries...

 

Hi Jerry,

 

I have no reason to doubt this, as I know nothing about the crackberry
and our design was to support only Windows Mobile devices.

 

I don't know what magic was done to make it work, but I don't have a BES
installed, and I know now that he's not using the Desktop redirector
(which sounds like what Verizon makes available for Windows Mobile
ActiveSync for those without Exchange Servers)

 

Maybe someday I'll get to visit him and actually see what he did to make
it work.

 

Thomas W Shinder, M.D.
Site: www.isaserver.org <http://www.isaserver.org/> 
Blog: http://blogs.isaserver.org/shinder/
Book: http://tinyurl.com/3xqb7
MVP -- Microsoft Firewalls (ISA)

 

         

        
________________________________


        From: isalist-bounce@xxxxxxxxxxxxx
[mailto:isalist-bounce@xxxxxxxxxxxxx] On Behalf Of Gerald G. Young
        Sent: Friday, October 27, 2006 10:30 AM
        To: isalist@xxxxxxxxxxxxx
        Subject: [isalist] Re: ISA, Exchange, and Blackberries...

        There's only 4 ways that a BlackBerry device will integrate with
Exchange.

         

        1.      BlackBerry Enterprise Server (BES) 
        2.      BlackBerry Desktop Redirector on user's workstation 
        3.      Carrier BlackBerry Account configuration to pull mail
from mail server (I think this is just POP) 
        4.      Mail Server Forwarding Configured (sends to carrier's
user's BlackBerry Account) 

         

        1 and 2 will just work.  When using 1, this is called Enterprise
Activation and on BES 4.0+ this can occur wirelessly, which really is as
simple as entering your email address and a password on the device to
kick the process off.  2, of course, assumes an Outlook Profile exists
and is correctly configured, and that the BlackBerry Desktop Redirector
is up and running on the user's workstation.

         

        RIM, and Tier 2, love to make the assumption that you're a BES
shop.  At least they have been when I've called them in the past and I
have had to be specific about BES not being installed before they
changed direction for me. :-)

         

        For what it's worth Dan, if you want to start playing with BES,
RIM provides a free 1 user license version called BES Express.  This is
based on BES 4.1 and is available from the following link:

         

        http://www.blackberry.com/select/server/express.shtml

        Cordially yours,
        Jerry G. Young II
        Applications Engineer, Platform Engineering
        Enterprise Hosting
        NTT America, an NTT Communications Company
        
        22451 Shaw Rd.
        Sterling, VA 20166
        
        Office: 571-434-1319
        Fax: 703-333-6749
        Email: g.young@xxxxxxxx 

        
________________________________


        From: isalist-bounce@xxxxxxxxxxxxx
[mailto:isalist-bounce@xxxxxxxxxxxxx] On Behalf Of Thomas W Shinder
        Sent: Friday, October 27, 2006 11:14 AM
        To: isalist@xxxxxxxxxxxxx
        Subject: [isalist] Re: ISA, Exchange, and Blackberries...

         

        There you go. That's what my bro did and it just worked. I was
pretty surprised!

         

        Thomas W Shinder, M.D.
        Site: www.isaserver.org <http://www.isaserver.org/> 
        Blog: http://blogs.isaserver.org/shinder/
        Book: http://tinyurl.com/3xqb7
        MVP -- Microsoft Firewalls (ISA)

         

                 

                
________________________________


                From: isalist-bounce@xxxxxxxxxxxxx
[mailto:isalist-bounce@xxxxxxxxxxxxx] On Behalf Of Ball, Dan
                Sent: Friday, October 27, 2006 10:11 AM
                To: isalist@xxxxxxxxxxxxx
                Subject: [isalist] Re: ISA, Exchange, and
Blackberries...

                I was just talking to their Tier 2 support, and they
assured me it is as simple as entering information about their Exchange
account, and it should just work, even if POP is not enabled.  I guess
I'll find out in a couple of hours.

                 

                
________________________________


                From: isalist-bounce@xxxxxxxxxxxxx
[mailto:isalist-bounce@xxxxxxxxxxxxx] On Behalf Of Thomas W Shinder
                Sent: Friday, October 27, 2006 11:06 AM
                To: isalist@xxxxxxxxxxxxx
                Subject: [isalist] Re: ISA, Exchange, and
Blackberries...

                 

                I don't think he did that, as he didn't mention that he
had to install any software. Just entered the username/password
somewhere on the device.

                 

                Thomas W Shinder, M.D.
                Site: www.isaserver.org <http://www.isaserver.org/> 
                Blog: http://blogs.isaserver.org/shinder/
                Book: http://tinyurl.com/3xqb7
                MVP -- Microsoft Firewalls (ISA)

                 

                         

                        
________________________________


                        From: isalist-bounce@xxxxxxxxxxxxx
[mailto:isalist-bounce@xxxxxxxxxxxxx] On Behalf Of Gerald G. Young
                        Sent: Friday, October 27, 2006 9:15 AM
                        To: isalist@xxxxxxxxxxxxx
                        Subject: [isalist] Re: ISA, Exchange, and
Blackberries...

                        He's using the BlackBerry Desktop Redirector -
it ties into the user's Outlook Profile on the workstation.  The user
needs to install the BlackBerry Desktop Manager to get the BlackBerry
Desktop Redirector functionality.

                        Cordially yours,
                        Jerry G. Young II
                        Applications Engineer, Platform Engineering
                        Enterprise Hosting
                        NTT America, an NTT Communications Company
                        
                        22451 Shaw Rd.
                        Sterling, VA 20166
                        
                        Office: 571-434-1319
                        Fax: 703-333-6749
                        Email: g.young@xxxxxxxx 

                        
________________________________


                        From: isalist-bounce@xxxxxxxxxxxxx
[mailto:isalist-bounce@xxxxxxxxxxxxx] On Behalf Of Thomas W Shinder
                        Sent: Friday, October 27, 2006 10:06 AM
                        To: isalist@xxxxxxxxxxxxx
                        Subject: [isalist] Re: ISA, Exchange, and
Blackberries...

                         

                        No. And when he connects, I see that he's
connecting through the OWA WPR.

                         

                        Thomas W Shinder, M.D.
                        Site: www.isaserver.org
<http://www.isaserver.org/> 
                        Blog: http://blogs.isaserver.org/shinder/
                        Book: http://tinyurl.com/3xqb7
                        MVP -- Microsoft Firewalls (ISA)

                         

                                 

                                
________________________________


                                From: isalist-bounce@xxxxxxxxxxxxx
[mailto:isalist-bounce@xxxxxxxxxxxxx] On Behalf Of Ball, Dan
                                Sent: Friday, October 27, 2006 9:00 AM
                                To: isalist@xxxxxxxxxxxxx
                                Subject: [isalist] Re: ISA, Exchange,
and Blackberries...

                                Do you have POP enabled?

                                 

                                
________________________________


                                From: isalist-bounce@xxxxxxxxxxxxx
[mailto:isalist-bounce@xxxxxxxxxxxxx] On Behalf Of Thomas W Shinder
                                Sent: Friday, October 27, 2006 9:55 AM
                                To: isalist@xxxxxxxxxxxxx
                                Subject: [isalist] Re: ISA, Exchange,
and Blackberries...

                                 

                                Hi Dan,

                                 

                                I didn't do anything on my Exchange
Server. He somehow was able to leverage the OWA publishing rule to use
his crackberry. I don't know how he did it, since I haven't seen what he
actually did on the device to make it work.

                                 

                                Thomas W Shinder, M.D.
                                Site: www.isaserver.org
<http://www.isaserver.org/> 
                                Blog:
http://blogs.isaserver.org/shinder/
                                Book: http://tinyurl.com/3xqb7
                                MVP -- Microsoft Firewalls (ISA)

                                 

                                 

                                
________________________________


                                From: isalist-bounce@xxxxxxxxxxxxx
[mailto:isalist-bounce@xxxxxxxxxxxxx] On Behalf Of Ball, Dan
                                Sent: Friday, October 27, 2006 8:46 AM
                                To: isalist@xxxxxxxxxxxxx
                                Subject: [isalist] Re: ISA, Exchange,
and Blackberries...

                                Interesting, that makes it sound like
you don't need any modifications to the Exchange server to get it
working.  I'll know more about what I have to work with when the device
and "software" show up in our office.

                                 

                                
________________________________


                                From: isalist-bounce@xxxxxxxxxxxxx
[mailto:isalist-bounce@xxxxxxxxxxxxx] On Behalf Of Thomas W Shinder
                                Sent: Friday, October 27, 2006 8:43 AM
                                To: isalist@xxxxxxxxxxxxx
                                Subject: [isalist] Re: ISA, Exchange,
and Blackberries...

                                 

                                Hi Dan,

                                 

                                Funny thing. My brother wanted to use
his crack berry with my Exchange 2003 box and I told him I don't do
crack or apple. I gave him the log on credentailis, and he figured out
how to do it. He's no IT guy (investment banker) so apparently you don't
need to be an IT dude to figure it out.

                                 

                                Thomas W Shinder, M.D.
                                Site: www.isaserver.org
<http://www.isaserver.org/> 
                                Blog:
http://blogs.isaserver.org/shinder/
                                Book: http://tinyurl.com/3xqb7
                                MVP -- Microsoft Firewalls (ISA)

                                 

                                 

                                
________________________________


                                From: isalist-bounce@xxxxxxxxxxxxx
[mailto:isalist-bounce@xxxxxxxxxxxxx] On Behalf Of Ball, Dan
                                Sent: Friday, October 27, 2006 6:45 AM
                                To: isalist@xxxxxxxxxxxxx
                                Subject: [isalist] ISA, Exchange, and
Blackberries...

                                Has anyone on this list gotten a
Blackberry to work with an Exchange 2003 server published through ISA
2004?  

                                 

                                Someone just showed up here this morning
with one they want to have working ASAP, and I haven't a clue of how to
get this working.

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