There's only 4 ways that a BlackBerry device will integrate with Exchange. 1. BlackBerry Enterprise Server (BES) 2. BlackBerry Desktop Redirector on user's workstation 3. Carrier BlackBerry Account configuration to pull mail from mail server (I think this is just POP) 4. Mail Server Forwarding Configured (sends to carrier's user's BlackBerry Account) 1 and 2 will just work. When using 1, this is called Enterprise Activation and on BES 4.0+ this can occur wirelessly, which really is as simple as entering your email address and a password on the device to kick the process off. 2, of course, assumes an Outlook Profile exists and is correctly configured, and that the BlackBerry Desktop Redirector is up and running on the user's workstation. RIM, and Tier 2, love to make the assumption that you're a BES shop. At least they have been when I've called them in the past and I have had to be specific about BES not being installed before they changed direction for me. :-) For what it's worth Dan, if you want to start playing with BES, RIM provides a free 1 user license version called BES Express. This is based on BES 4.1 and is available from the following link: http://www.blackberry.com/select/server/express.shtml Cordially yours, Jerry G. Young II Applications Engineer, Platform Engineering Enterprise Hosting NTT America, an NTT Communications Company 22451 Shaw Rd. Sterling, VA 20166 Office: 571-434-1319 Fax: 703-333-6749 Email: g.young@xxxxxxxx ________________________________ From: isalist-bounce@xxxxxxxxxxxxx [mailto:isalist-bounce@xxxxxxxxxxxxx] On Behalf Of Thomas W Shinder Sent: Friday, October 27, 2006 11:14 AM To: isalist@xxxxxxxxxxxxx Subject: [isalist] Re: ISA, Exchange, and Blackberries... There you go. That's what my bro did and it just worked. I was pretty surprised! Thomas W Shinder, M.D. Site: www.isaserver.org <http://www.isaserver.org/> Blog: http://blogs.isaserver.org/shinder/ Book: http://tinyurl.com/3xqb7 MVP -- Microsoft Firewalls (ISA) ________________________________ From: isalist-bounce@xxxxxxxxxxxxx [mailto:isalist-bounce@xxxxxxxxxxxxx] On Behalf Of Ball, Dan Sent: Friday, October 27, 2006 10:11 AM To: isalist@xxxxxxxxxxxxx Subject: [isalist] Re: ISA, Exchange, and Blackberries... I was just talking to their Tier 2 support, and they assured me it is as simple as entering information about their Exchange account, and it should just work, even if POP is not enabled. I guess I'll find out in a couple of hours. ________________________________ From: isalist-bounce@xxxxxxxxxxxxx [mailto:isalist-bounce@xxxxxxxxxxxxx] On Behalf Of Thomas W Shinder Sent: Friday, October 27, 2006 11:06 AM To: isalist@xxxxxxxxxxxxx Subject: [isalist] Re: ISA, Exchange, and Blackberries... I don't think he did that, as he didn't mention that he had to install any software. Just entered the username/password somewhere on the device. Thomas W Shinder, M.D. Site: www.isaserver.org <http://www.isaserver.org/> Blog: http://blogs.isaserver.org/shinder/ Book: http://tinyurl.com/3xqb7 MVP -- Microsoft Firewalls (ISA) ________________________________ From: isalist-bounce@xxxxxxxxxxxxx [mailto:isalist-bounce@xxxxxxxxxxxxx] On Behalf Of Gerald G. Young Sent: Friday, October 27, 2006 9:15 AM To: isalist@xxxxxxxxxxxxx Subject: [isalist] Re: ISA, Exchange, and Blackberries... He's using the BlackBerry Desktop Redirector - it ties into the user's Outlook Profile on the workstation. The user needs to install the BlackBerry Desktop Manager to get the BlackBerry Desktop Redirector functionality. Cordially yours, Jerry G. Young II Applications Engineer, Platform Engineering Enterprise Hosting NTT America, an NTT Communications Company 22451 Shaw Rd. Sterling, VA 20166 Office: 571-434-1319 Fax: 703-333-6749 Email: g.young@xxxxxxxx ________________________________ From: isalist-bounce@xxxxxxxxxxxxx [mailto:isalist-bounce@xxxxxxxxxxxxx] On Behalf Of Thomas W Shinder Sent: Friday, October 27, 2006 10:06 AM To: isalist@xxxxxxxxxxxxx Subject: [isalist] Re: ISA, Exchange, and Blackberries... No. And when he connects, I see that he's connecting through the OWA WPR. Thomas W Shinder, M.D. Site: www.isaserver.org <http://www.isaserver.org/> Blog: http://blogs.isaserver.org/shinder/ Book: http://tinyurl.com/3xqb7 MVP -- Microsoft Firewalls (ISA) ________________________________ From: isalist-bounce@xxxxxxxxxxxxx [mailto:isalist-bounce@xxxxxxxxxxxxx] On Behalf Of Ball, Dan Sent: Friday, October 27, 2006 9:00 AM To: isalist@xxxxxxxxxxxxx Subject: [isalist] Re: ISA, Exchange, and Blackberries... Do you have POP enabled? ________________________________ From: isalist-bounce@xxxxxxxxxxxxx [mailto:isalist-bounce@xxxxxxxxxxxxx] On Behalf Of Thomas W Shinder Sent: Friday, October 27, 2006 9:55 AM To: isalist@xxxxxxxxxxxxx Subject: [isalist] Re: ISA, Exchange, and Blackberries... Hi Dan, I didn't do anything on my Exchange Server. He somehow was able to leverage the OWA publishing rule to use his crackberry. I don't know how he did it, since I haven't seen what he actually did on the device to make it work. Thomas W Shinder, M.D. Site: www.isaserver.org <http://www.isaserver.org/> Blog: http://blogs.isaserver.org/shinder/ Book: http://tinyurl.com/3xqb7 MVP -- Microsoft Firewalls (ISA) ________________________________ From: isalist-bounce@xxxxxxxxxxxxx [mailto:isalist-bounce@xxxxxxxxxxxxx] On Behalf Of Ball, Dan Sent: Friday, October 27, 2006 8:46 AM To: isalist@xxxxxxxxxxxxx Subject: [isalist] Re: ISA, Exchange, and Blackberries... Interesting, that makes it sound like you don't need any modifications to the Exchange server to get it working. I'll know more about what I have to work with when the device and "software" show up in our office. ________________________________ From: isalist-bounce@xxxxxxxxxxxxx [mailto:isalist-bounce@xxxxxxxxxxxxx] On Behalf Of Thomas W Shinder Sent: Friday, October 27, 2006 8:43 AM To: isalist@xxxxxxxxxxxxx Subject: [isalist] Re: ISA, Exchange, and Blackberries... Hi Dan, Funny thing. My brother wanted to use his crack berry with my Exchange 2003 box and I told him I don't do crack or apple. I gave him the log on credentailis, and he figured out how to do it. He's no IT guy (investment banker) so apparently you don't need to be an IT dude to figure it out. Thomas W Shinder, M.D. Site: www.isaserver.org <http://www.isaserver.org/> Blog: http://blogs.isaserver.org/shinder/ Book: http://tinyurl.com/3xqb7 MVP -- Microsoft Firewalls (ISA) ________________________________ From: isalist-bounce@xxxxxxxxxxxxx [mailto:isalist-bounce@xxxxxxxxxxxxx] On Behalf Of Ball, Dan Sent: Friday, October 27, 2006 6:45 AM To: isalist@xxxxxxxxxxxxx Subject: [isalist] ISA, Exchange, and Blackberries... Has anyone on this list gotten a Blackberry to work with an Exchange 2003 server published through ISA 2004? Someone just showed up here this morning with one they want to have working ASAP, and I haven't a clue of how to get this working.