RE: IHS-Haystack
- From: "Theresa Call" <tcall@xxxxxxxxxxxxxx>
- To: isalist@xxxxxxxxxxxxx
- Date: Wed, 5 Sep 2001 06:39:27 -0600
Hi Nick,
The only selections available on the Local Computer options for Packet
Filters are to apply the filter to:
-- The default IP address(es) on the external interface
-- This ISA server's external IP address
-- This computer (on the perimeter network)
-- These computers (on the perimeter network)
We don't have a perimeter network configuration. All the clients are
behind the firewall. Since we only have one NIC on our ISA server on the
external interface I selected option 2, to specify the ISA server's
external IP address and manually typed it in. Looking at the other IP
filters we have in place which only effect outbound traffic (this is our
first both direction filter) we have the local computer set this way and
they seem to be working. Any other ideas?
Thank you very much for your help!!
Theresa
> Theresa,
>
> I think the problem is that you are restricting the local computer to =
> being the ISA server's external IP address. Does it work if you remove =
> that restriction?
>
> Regards,
> Nick
>
> P.S. IHS's UK division are a client of ours
>
> Nick Chadwick
> Development & Technical Support Manager
> Comsoft Limited, UK
> Tel: +44-(0)20-8240-4452 Fax: +44-(0)20-8240-4449 Mobile: =
> +44-(0)7740-362408
> Email: nick@xxxxxxxxxxxxxx <mailto:nick@xxxxxxxxxxxxxx>
> Web: http://www.comsoft.ltd.uk/
>
>
> -----Original Message-----
> From: Theresa Call [mailto:tcall@xxxxxxxxxxxxxx]
> Sent: 04 September 2001 21:56
> To: [ISAserver.org Discussion List]
> Subject: [isalist] IHS-Haystack
>
>
> http://www.ISAserver.org
>
>
> Information Handling Service (IHS) provides a direct connection software
> package to their Haystack database. Since starting up our ISA server =
> our
> users can no longer connect. According to IHS we should only have to
> enable a TCP filter both directions for port 4000 and list only their
> server's IP address for the remote host access.
>
> I have setup a new IP packet filter for TCP fixed port 4000 for both
> internal and remote computers enabling both directions and listing the =
> ISA
> server's external address for the local computer and the IHS server for
> the remote host. I then stopped and restarted the services. But we are
> getting a connection timeout error. IHS says this error is due to the
> connection being refused as the firewall is not passing the packets.
>
> Has anyone out there worked with Haystack client software? If so, how =
> did
> you resolve this problem?
>
> Thanks for any and all suggestions.
>
> Theresa
>
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