I have ICQ working with being able to send messages, but every time I try to send a chat and the person accepts it, it never initiates the chat or the person never receives it and It gives me unable to establish a direct connection. I tried testing this with a workstation that I've dialed up to my ISP, instead of going through the LAN, but I am not able to figure this out. I tried to install the Firewall Client on my workstation, but the same occurs. I am still unable to make a connection with the Chat program in ICQ. I tried creating a new Protocol Definition and used a port number between 1024-65535. I used 1024, and used secondary connection specifying both outbound and inbound TCP protocol types using the port range of 1024-65535. I am still unable to use chat in the ICQ program. I did make sure to select the Protocol Definition that I created under the Access policies -> Protocol rule, but to no avail. Is there something i am missing? ICQ support has been useless. They don't even give you any idea's at all. Thanks for any info. Christian Villeneuve, MCP