RE: Help! - Can't get Windows 98 Cliient to work

  • From: "Michael Anderson" <mike@xxxxxxxxxxxxxxxx>
  • To: "[ISAserver.org Discussion List]" <isalist@xxxxxxxxxxxxx>
  • Date: Thu, 20 Jun 2002 14:39:07 -0500

That's the first thing I tried.

Mike

----- Original Message -----
From: "Periyasamy, Raj" <Raj.Periyasamy@xxxxxxxxxxxx>
To: "[ISAserver.org Discussion List]" <isalist@xxxxxxxxxxxxx>
Sent: Thursday, June 20, 2002 2:07 PM
Subject: [isalist] RE: Help! - Can't get Windows 98 Cliient to work


http://www.ISAserver.org


Did you try to uninstall and re-install the Firewall client ?

Regards,

Raj



-----Original Message-----
From: Michael Anderson [mailto:mike@xxxxxxxxxxxxxxxx]
Sent: Thursday, June 20, 2002 2:36 PM
To: [ISAserver.org Discussion List]
Subject: [isalist] Help! - Can't get Windows 98 Cliient to work


http://www.ISAserver.org


Hello,

For the longest time, one particular co-worker of ours had the ability
to bring her laptop in, plug into our network, and get out without any
problems.  When she originally brought her laptop in, I configured her
TCP/IP for DHCP, and I installed the Proxy Client on her laptop.  Then
whenever she visits us, she enables the ISA Server client, and all is
well.

Now as of a week ago, she can't establish a connection with the ISA
Server.

We changed NOTHING - so I am stumped.

Here is the weird thing:  she gets the Web Client to work with no
problems at all (she has the settings plugged right into her browser
settings).  She shows up in the Session Monitor with no problems using
the Web Proxy, but when it comes to using the generic Proxy Client to do
things like check her e-mail (in which the server is on external IP
numbers), the ISA Server won't even recognize her connection.  Her
system tray icon then has the 'Disconnected' icon showing.

We can ping the server from her laptop, we can connect to the ISA Server
using the regular Network Neighborhood functions, etc. but she can't get
out to the Internet.  I verified that she is logging successfully into
the Domain - so that is fine.

She is the only Windows 98 machine on the network - so I don't want to
jump to conclusions and blame Windows 98 - as we have no other machines
with that OS to compare it against.

Does anybody have any ideas on what we can try next?

Thanks,

Mike



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