RE: HELP-Intermittent Outbound VPN Problems

  • From: "Thomas W Shinder" <tshinder@xxxxxxxxxxx>
  • To: "[ISAserver.org Discussion List]" <isalist@xxxxxxxxxxxxx>
  • Date: Wed, 8 Dec 2004 11:29:16 -0600

Hi Guinn,

Try setting the NICs on the ISA firewall to harded coded speeds, based
on the speeds of the devices they're connected to.

HTH, 


Tom
www.isaserver.org/shinder
Tom and Deb Shinder's Configuring ISA Server 2004
http://tinyurl.com/3xqb7
MVP -- ISA Firewalls


-----Original Message-----
From: Guinn Unger [mailto:mlists@xxxxxxxxxxxxx] 
Sent: Wednesday, December 08, 2004 11:05 AM
To: [ISAserver.org Discussion List]
Subject: [isalist] RE: HELP-Intermittent Outbound VPN Problems

http://www.ISAserver.org

Tom,

That's pretty much what I expected since other people seem to be able to
connect without any problems.  When I have been able to connect, the
stability has been fine.

Any other suggestions on how to troubleshoot my network/ISA to see what
the
problem is from here?

Guinn

-----Original Message-----
From: Thomas W Shinder [mailto:tshinder@xxxxxxxxxxx] 
Sent: Wednesday, December 08, 2004 10:55 AM
To: [ISAserver.org Discussion List]
Subject: [isalist] RE: HELP-Intermittent Outbound VPN Problems

http://www.ISAserver.org

Hi Guinn,

I get authentication dialog boxes from Windows 2000 and Windows XP
clients, testing from behind both ISA Server 2000 and ISA 2004. Can't
vouch for the stability of the connections, but I do get the option to
log on. 


Tom
www.isaserver.org/shinder
Tom and Deb Shinder's Configuring ISA Server 2004
http://tinyurl.com/3xqb7
MVP -- ISA Firewalls


-----Original Message-----
From: Guinn Unger [mailto:mlists@xxxxxxxxxxxxx] 
Sent: Wednesday, December 08, 2004 10:02 AM
To: [ISAserver.org Discussion List]
Subject: [isalist] RE: HELP-Intermittent Outbound VPN Problems

http://www.ISAserver.org

No, they are using 10.x.x.x.

Guinn

-----Original Message-----
From: John Tolmachoff (Lists) [mailto:johnlist@xxxxxxxxxxxxxxxxxxx] 
Sent: Wednesday, December 08, 2004 9:41 AM
To: [ISAserver.org Discussion List]
Subject: [isalist] RE: HELP-Intermittent Outbound VPN Problems

http://www.ISAserver.org

Lets say your LAN is 192.168.0.0/24. (192.168.0.0 with a subnet mask of
255.255.255.0) Is it possible that the LAN on the other side of the VPN
falls within the same range, or visa versa?

John Tolmachoff
Engineer/Consultant/Owner
eServices For You

> -----Original Message-----
> From: Guinn Unger [mailto:mlists@xxxxxxxxxxxxx]
> Sent: Wednesday, December 08, 2004 6:56 AM
> To: [ISAserver.org Discussion List]
> Subject: [isalist] RE: HELP-Intermittent Outbound VPN Problems
> 
> http://www.ISAserver.org
> 
> I'm not sure I understand the question (I'm a developer, not a network
guy),
> but I don't think so.
> 
> Guinn
> 
> -----Original Message-----
> From: David Haam [mailto:DavidH@xxxxxxxxxxxx]
> Sent: Wednesday, December 08, 2004 8:11 AM
> To: [ISAserver.org Discussion List]
> Subject: [isalist] RE: HELP-Intermittent Outbound VPN Problems
> 
> http://www.ISAserver.org
> 
> Do you have the same IP address space as the target network for the
VPN
> connection?
> 
> 
> 
> -----Original Message-----
> From: Guinn Unger [mailto:mlists@xxxxxxxxxxxxx]
> Sent: Tuesday, December 07, 2004 1:50 PM
> To: [ISAserver.org Discussion List]
> Subject: [isalist] RE: HELP-Intermittent Outbound VPN Problems
> 
> http://www.ISAserver.org
> 
> The laptop connects to the client just fine when connected directly to
> the T1.  It still does not work behind the firewall.
> 
> Guinn
> 
> -----Original Message-----
> From: Thomas W Shinder [mailto:tshinder@xxxxxxxxxxx]
> Sent: Tuesday, December 07, 2004 2:57 PM
> To: [ISAserver.org Discussion List]
> Subject: [isalist] RE: HELP-Intermittent Outbound VPN Problems
> 
> http://www.ISAserver.org
> 
> Hi Guinn,
> 
> You said you have T1 line? Plug a laptop into the T1 route and assign
it
> a public address for your public block and assign it a default gateway
> that is the LAN interface of the T1 router. Then see if you have the
> same problems.
> 
> HTH,
> 
> 
> Tom
> www.isaserver.org/shinder
> Tom and Deb Shinder's Configuring ISA Server 2004
> http://tinyurl.com/3xqb7
> MVP -- ISA Firewalls
> 
> 
> -----Original Message-----
> From: Guinn Unger [mailto:mlists@xxxxxxxxxxxxx]
> Sent: Tuesday, December 07, 2004 2:22 PM
> To: [ISAserver.org Discussion List]
> Subject: [isalist] RE: HELP-Intermittent Outbound VPN Problems
> 
> http://www.ISAserver.org
> 
> Tom,
> 
> Here is the tracert result: (192.168.0.15 is my ISA Server)
> 
> ------------
> 
> Tracing route to 209.x.x.x over a maximum of 30 hops
> 
>   1    <1 ms    <1 ms    <1 ms  192.168.0.15
>   2    <1 ms    <1 ms    <1 ms  69.15.118.25
>   3     9 ms    10 ms    10 ms  172.22.134.141
>   4     9 ms    10 ms    11 ms  192.168.38.34
>   5     9 ms    10 ms    21 ms  d3-0-1-0.a03.hstntx01.us.ra.verio.net
> [128.241.3.161]
>   6    15 ms    12 ms    10 ms
ge-0-1-0-4.r02.hstntx01.us.bb.verio.net
> [129.250.29.94]
>   7    24 ms    18 ms    24 ms  p16-1-0-3.r20.dllstx09.us.bb.verio.net
> [129.250.5.40]
>   8    15 ms    13 ms    18 ms  p16-3-0-0.r01.dllstx09.us.bb.verio.net
> [129.250.2.185]
>   9    15 ms    17 ms    14 ms  so-2-3-0.edge2.Dallas1.Level3.net
> [4.68.127.41]
>  10    17 ms    32 ms    21 ms  so-0-0-0.bbr1.Dallas1.Level3.net
> [4.68.96.117]
>  11    14 ms    22 ms    33 ms  so-0-2-0.mp1.Houston1.Level3.net
> [209.247.11.169]
>  12    14 ms    15 ms    17 ms  so-8-0.hsa1.Houston1.Level3.net
> [4.68.112.142]
>  13    16 ms    21 ms    22 ms  bigcity-core3.hou1.level3.net
> [209.245.208.146]
>  14    14 ms    22 ms    21 ms  209.x.x.x
> 
> Trace complete.
> 
> ----------------
> 
> I'm able to get to the server just fine (same IP address) using Remote
> Desktop or a web browser.  It's just VPN that is the problem.
> 
> Whenever I am unable to get to the VPN server other people have no
> problem, so I still think it's a problem on my end.
> 
> Guinn
> 
> -----Original Message-----
> From: Thomas W Shinder [mailto:tshinder@xxxxxxxxxxx]
> Sent: Tuesday, December 07, 2004 1:59 PM
> To: [ISAserver.org Discussion List]
> Subject: [isalist] RE: HELP-Intermittent Outbound VPN Problems
> 
> http://www.ISAserver.org
> 
> Hi Guinn,
> 
> What happens when you do a tracert from the client to the VPN servers
> address when its not working? The fact that it works sometimes, but
not
> other times, indicates that its not an ISA firewall issue, but
something
> to do with the underlying network infrastructure. It could be
something
> as simple as the VPN server admin not supplying enough addresses or
> ports for all the VPN clients they want to support.
> 
> HTH,
> 
> Tom
> www.isaserver.org/shinder
> Tom and Deb Shinder's Configuring ISA Server 2004
> http://tinyurl.com/3xqb7
> MVP -- ISA Firewalls
> 
> 
> 
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